Sales Consultant (Upsell)

  • Full-time

Company Description

Network for Good believes small and local nonprofits have important missions and deserve great software and services to power their fundraising and fuel those missions. We use data, technology, and the power of networks to eliminate the daily fundraising grind that most nonprofit leaders endure. Network for Good provides Software-as-a-Service (SaaS) fundraising solutions and education that have delivered over $1.5 billion to more than 125,000 charities since 2001.

Started as a 501c3 nonprofit, Network for Good recently became a for-profit company and a certified B Corporation with a mission focus. We are now in growth mode and seeking energetic and innovative team members who want to make a big impact for our customers. If being part of an organization with big dreams and a social mission appeals to you, Network for Good may be your next adventure.

People who thrive at Network for Good are those who enjoy a fast-moving, team-oriented environment that’s always focused on achieving results and ultimately makes the world a better place. In addition to our vibrant atmosphere and collaborative culture we offer awesome perks and a competitive salary and benefits package, including stock options. By working for Network for Good you will not only be rewarded for your personal achievements but you will also have the opportunity to be part of an organization that lives by its motto every day: Do Good. Feel Good. ™

Job Description

The Sales Consultant (Upsell) is responsible for working closely with the NPO Sales and Customer Success teams to manage and grow existing NPO client accounts by initiating contact with clients, identifying their needs and selling appropriate products and training programs to meet those needs.


The key responsibilities are:
• Engage, Retain and Upsell existing customer accounts by delivering “wow” customer experiences

• Increase sales in respective accounts by identifying needs and selling appropriate products and training programs to meet those needs

• Establish buying influences, budgets and purchasing criteria for assigned accounts

• Call existing customers and establish buying cycles, customer needs and create a customer supplier relationship

• Maintain Salesforce.com accounts for all accounts with payment status, donation trends and various touch points

• Complete additional tasks as assigned to support the work of the department

Qualifications

• Bachelor’s degree or equivalent experience with minimum of 1-2 years of sales or account management with proven ability to upsell

• Experience working with nonprofit, philanthropic, crowdfunding or higher education sectors a plus

• Strong communication skills (written and verbal)

• Must be results-driven and highly motivated and have the ability to present product information with confidence

• Must be able to work independently and as part of a team, while taking on a high level of responsibility at a fast-growing organization

• Experience using Salesforce.com (or other CRM)

• Relationship building and interpersonal skills with the ability to liaise with a variety of internal teams

• Ability to move at a fast pace, handle a heavy workload and prioritize tasks

Additional Information

Candidates submitting an application must have legal authorization to work in the United States.


Network for Good is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital or parental status, veteran status, and other legally protected characteristics.