Director of Business Analytics

  • Full-time

Company Description

Network for Good is a Certified B Corporation in growth mode. We are a Software-as-a-Service (SaaS) social enterprise that helps nonprofits raise more money online with our affordable, effective, and innovative online fundraising software and training programs. Since 2001, more than 100,000 charities have raised over $1 billion dollars through the Network for Good platform. In addition to liberal paid time off and free gym membership, Network for Good offers its eligible employees and their dependents (including domestic partners) a comprehensive, competitive benefits package. We contribute generously to a 401k plan and we support the volunteer activities of our employees. www.networkforgood.com

Job Description

The Director of Business Analytics to lead our efforts to understand the strengths and opportunities in our business.  This assessment will be accomplished through analysis of data across multiple sources that represent different parts of the business, from customer acquisition to CRM to operations. This position will work cross-functionally with various business owners to determine and meet their reporting and analytics needs, and report to the CFO. 

The Data Analytics leader is a strong communicator who is eager to learn, is endlessly curious, takes pride in hard work and is committed to continuous improvement and business efficiency. S/he loves data and analysis, wants to dig in deep to look for the headlines in the data – trends, exceptions, and variances – that will lead to actionable strategies to accelerate profitable growth and drive product improvement.

* In the near term, this is a "roll up your sleeves" individual contributor, who will justify and build a team.


RESPONSIBILITIES

  • Analyze customer behavior and trends, delivering insights to stakeholders and executives
  • Gather and mine data from multiple sources including marketing, sales, technology, customer service, finance as well as external resources to be used to drive decision making
  • Work with internal team to develop the organization’s first cross-functional, enterprise-wide data solution
  • Design and maintain reports and dashboards 
  • Identify future “best-in-class” solutions for reporting and data management

Qualifications

  • Bachelor's degree in business, engineering, economics, related discipline
  • 5-7 years of experience in marketing analytics and business intelligence
  • Experience with Salesforce, Marketo and Google Analytics preferred
  • Expert level experience with MS Excel
  • Some proficiency with SQL preferred

Other qualifications

  • Superior interpersonal skills to deliver analysis and insights to stakeholder and executives within the organization
  • Strong technical communication skills to articulate issues and requirements to Technology team
  • Quick, self-motivated learner with an innovative approach to solving problems

Additional Information

Candidates submitting an application must have legal authorization to work in the United States.

To apply, please submit your cover letter and résumé