IT Specialist

  • Full-time

Company Description

Newport Academy is a gender-specific, comprehensive treatment program for adolescents suffering from mental health, behavioral health and substance abuse issues. The program combines the key elements essential in effectively treating adolescent girls and boys with substance abuse and other mental health disorders. As compared with adults, adolescents have higher rates of dual diagnosis and developmental differences. Adolescent treatment needs can be challenging and often involves more comprehensive and multi-disciplinary approaches. At Newport Academy, we deliver a highly individualized, holistic approach to treatment where psychological, biological, spiritual, social and educational needs are continually assessed and revised throughout the treatment process. 

Job Description

The IT Specialist is in charge of all technology-related issues including but not limited to employee electronic devices, as well as the management of all data, cell, and voice-over-IP (VoIP) networks. Additionally, the IT Specialist manages the Help Desk for employee issues with devices. The IT Specialist will assist in the implementation, training and support of the Sigmund EMR program. The IT will support the Executive Director in other projects as assigned. This is a full-time position.

Essential Duties and Responsibilities Include the Following:

  • Assist in the Design, Implementation and Support of the Sigmund EMR Program in both Connecticut and California Operations
  • Manage Data, VoIP and MicroCell Networks
  • Install and Maintain all Company Computers, Cell Phones and VoIP Phones
  • Coordinate with IT Specialist in California to Support Systems and Personnel on the West Coast
  • Assign New Employee Communication Access as Directed by HR (Email, EMR, Time Clock PIN) 
  • Manage LanSchool Monitoring Software in Classroom
  • Train Staff on the Use of Devices and/or Software as Needed
  • Systems Admin for EMR, Email, voIP, ISP
  • Attend meetings, trainings, and conferences as needed

Qualifications

  • Bachelors Degree in related field OR a minimum of two years of experience in an IT network related position
  • Experience with Sigmund or other EMR program required

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