THE COMPANY

NewsCred is the leading content marketing platform. Pairing cutting-edge 

software with world-class content, we transform brands into storytellers.
NewsCred's Content Marketing Cloud© provides the easiest end-to-end 
solution for content planning, creation, publishing and analytics. In one 
place, brands gain unprecedented access to the world's largest content 
marketplace, including licensed content from over 4,000 publishers and 
original content from our award-winning journalist network.

Through NewsCred, global brands like Pepsi, P&G, Dell, General Electric 
and AIG have seen explosive growth in social sharing, engagement and 
lead generation.

Founded in 2008 by Shafqat Islam, Iraj Islam and Asif Rahman, NewsCred
has offices in New York, London and Dhaka and is backed by FirstMark 
Capital, Mayfield Fund, IA Ventures, Greycroft Partners and others. 

Learn more at newscred.com and follow us on Twitter @newscred

OVERVIEW

We are looking for an exceptional account manager to manage client relationships at a fast paced, well-funded B2B startup in the online media space. Our clients are large media companies, publishers and brands that use our products to create dynamic high quality content experiences.

RESPONSIBILITIES

• Field and resolve client support issues
• Manage client relationships and own all stages of the client lifecycle
• Responsible for managing the client on-boarding process and integration
• Responsible for keeping current clients happy and delivering exceptional client service on a day-to-day basis
• Effectively manage multiple projects in tandem, while maintaining deadlines
• Manage the overall client relationship by setting and delivering upon client expectations

REQUIREMENTS

• Some Account Management / Customer Support experience required
• Quick learner capable of handling concurrent tasks in a fast paced environment
• A self-starter with excellent communication and strong problem-solving skills
• Personable and comfortable in business and social situations
• Technical ability and experience with API technology a plus
• Bachelor’s degree