Information Technology Specialist
- Full-time
Company Description
THE COMPANY
NewsCred is the leading content marketing platform. Pairing cutting-edge
software with world-class content, we transform brands into storytellers.
NewsCred's Content Marketing Cloud© provides the easiest end-to-end
solution for content planning, creation, publishing and analytics. In one
place, brands gain unprecedented access to the world's largest content
marketplace, including licensed content from over 4,000 publishers and
original content from our award-winning journalist network.
Through NewsCred, global brands like Pepsi, P&G, Dell, General Electric
and AIG have seen explosive growth in social sharing, engagement and
lead generation.
Founded in 2008 by Shafqat Islam, Iraj Islam and Asif Rahman, NewsCred
has offices in New York, London and Dhaka and is backed by FirstMark
Capital, Mayfield Fund, IA Ventures, Greycroft Partners and others.
Learn more at newscred.com and follow us on Twitter @newscred
Job Description
NewsCred has always had a clear social mission – to help the journalism industry survive by building the world’s first content ecosystem and disrupting the status quo.
How are we doing that? By building a revolutionary technology platform for all of the world’s content. Filtering, streaming and organizing millions of articles a day, in real-time. That’s a lot of data, a lot of content and a lot of opportunity to build something amazing. Join a brilliant, fun team of engineers that are solving big problems every day.
The work
NewsCred is looking for an Information Technology Specialist to provide IT support to NewsCred.
You will act as the company's IT Help Desk by responding to technology related problem calls for users; provide technical support for IT software, hardware and company issued mobile devices.
You will be a key player in making recommendations for technology-related upgrades and assists with procurement and disposal of IT related equipment.
Process requests for new, updated, or termination of user accounts, email access, and address books.
Works closely with the Event staff to determine and coordinate the best technical support possible for successful facility utilization for special events and programs.
Maintains library of all software, hardware, and supporting documentation for equipment warranty services, out of warranty service contracts.
The IT Specialist may be assigned project lead responsibilities and supervise the installation and/or maintenance of special projects.
Qualifications
The Team
The team at NewsCred consists of some of the most brilliant, considerate, and fun-loving people you’ll ever meet. We're highly selective; we seek people who can contribute and share in the success and happiness of our team. We organize ourselves into small, autonomous teams that are as self-sufficient and independent as possible. This allows us to maintain our scrappy, entrepreneurial culture as we grow.
Qualification Requirements
BS in Computer Science or equivalent practical experience.
Three years of information technology experience such as analyzing, programming, installing, and/or maintaining computer software applications, hardware, or telecommunications or network infra-structure equipment.
Current knowledge and understand of today's IT environment.