NewsCred is the world’s leading content marketing platform. We’re powering marketing technology for the future – helping brands transform the way they connect with people, build brand love and win more customers. We enable top brands such as Pepsi, Pfizer, Dell, Diageo and Spotify to create amazing content experiences with simplicity, speed and global scale.

NewsCred's Content Marketing Cloud software provides the easiest end-to-end solution for content planning, creation, publishing and analytics. In one place, brands gain unprecedented access to the world's largest content marketplace, including licensed content from over 5,000 publishers and original content from our award-winning journalist network.

Every day, across three offices, more than 180 brilliant people come to work at NewsCred, and commit their talents, passions, time and energy to shape the future of an industry. We love working with incredibly talented people. We love helping our clients win. We love inventing new products. We love being trailblazers in a new category. And we are proud of the fact that each year we pay millions of dollars to help inspire and employ the next generation of great journalists, artists, and creators.

We're not making small changes; we're building technology to completely rethink how people create, consume, and share their stories with the world.

Learn more at newscred.com and follow us on Twitter @newscred

NewsCred is seeking an Enterprise Project Manager to join the Client Services team.  The Enterprise Project Manager is responsible for onboarding our customers onto our suite of product and services. As the main implementation resource and primary contributing factor to the customer’s first impressions of Newscred, this role is critical to long term customer value and success.

The role of the Project Manager is to guide the customer journey for the initial 30-90 days after contract is signed.  The Project Manager validates the scope of the implementation project, coordinates across customer and internal teams to execute on the delivery plan, configures the Newscred CMC software platform, provides end user training for CMC and generally enables the customers to have a positive experience.

The Project Manager works in conjunction with the Account Manager and Technical Support team  to provide an excellent customer experience.  Internally, the Project Manager is the liaison between the customer and R&D, and must understand both the customer workflow and product to communicate the needs of the customer.

This is a critical role within the company as Newscred treats customers exceptionally well and takes pride in fostering a highly enthusiastic customer base. This role is a direct contributing factor to our winning service model.  All candidates must be able to quickly establish strong, trusted relationships with customers and understand this as critical to success.

Key Responsibilities

• Manage new clients’ implementation from late stage deal alignment to completion of their first 30-90 days of their product experience.

• Work closely with client services and sales to endure successful post sales transition based on any discussions or requirements captured during the sales cycle.

• Collaborate with client services and product teams to gather requirements, determine feasibility and timelines for custom development solutions.

• Serve as technical subject matter expert for NewsCred products, provide technical support for new clients and existing clients.

• Proven project delivery success with at least 3 years of experience in Internet media/ technology companies.
• Excellent presentation and communication skills.
• Quick learner with excellent problem solving and organizational skills.
• In depth understanding of content marketing and the suite technology solutions that support it.
• Knowledge in Internet technologies such as Http. Proxy, TCP, FTP. A background in Javascript, HTML, XML and HTTP snifflers a plus.
• Ability to work in fast paced, fluid operating environment and a willingness to constantly learn.
• The ability to communicate with many parties including: sales staff, customers and multiple departments.

What we can offer you!

• Best in class compensation plans
• Great benefits, including medical, vision and dental
• Generous vacation policy
• Huge variety of snacks and drinks, catered lunches and happy hours
• Training and career development
• Chosen as one of Crain’s Best Places to Work in 2014

Please let us know why you are interested in this position by including a cover letter with your application.

All your information will be kept confidential according to EEO guidelines.

Please, no third-party resumes for this role. Candidates submitted by agencies will not be reviewed.