About this Job:

As Data Content Operative you will be capturing data from various sources into the Brandbank Data Capture system for storage, processing and data management purposes. This role also includes the Quality Assurance and Quality Control of products from a variety of data sources to a high level of accuracy ensuring the result is free from typing errors

Responsibilities: 

• Enter data according to prescribed quality standards and KPIs
• Dealing with customer rejections
• Ensuring urgent tasks are completed on time while informing the Commercial team of any issues and proposing solutions.
• Help to identify and trends which might point to a problem in the business process or rule set
• Data Validation and Processing: Examine source documents or images for errors or missing information, address issues by following standard procedures, or escalate unresolved cases to the team leader for further action.
• Effectively and efficiently achieving daily/weekly/monthly targets, meeting quality and delivery expectations
• To identify and share ideas on continual improvements
• Maintain data entry requirements by following data program techniques and procedures.
• Verify entered data by reviewing, correcting, deleting, or re-entering data; combining data from both systems when account information is incomplete; purging information to eliminate duplication of data
• Maintains customer confidence and protects operations by keeping information confidential
• Test account system changes and upgrades by inputting new data; and reviewing output.
• Effective workflow movement and management to ensure there are no delays in turnaround

Qualifications: 

• Excellent verbal and written communication skills in English and Italian
• Strong collaboration skills and ability to work effectively within a team
• Proactive and self-driven, with a strong sense of initiative and responsibility
• Exceptional accuracy and attention to detail in all tasks
• Efficient time management, with the ability to handle multiple priorities and meet deadlines
• Committed to quality, ensuring high standards in all work
• Understanding of data confidentiality and commitment to maintaining privacy
• Resilient and able to perform well under pressure in demanding situations
• Fast and accurate typing skills

We Offer:

• Work in an international, multicultural environment
• Hybrid working type possibility
• Seniority and vacation allowance
• Christmas gifts for children of employees (up to 12 years of age)
• Annual medical check
• Transportation allowance
• Volunteer time off

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion