Customer Success Manager Spanish market

  • Rome, Italy
  • Full-time

Company Description

Octorate is an all-in-one hotel SaaS company. We aim to bring hotel software technology to every structure in the world.
Our Suite include PMS, Channel Manager, Booking engine and a lots of others features that helps hoteliers to save time, effort and money.
Octorate’s products are easy to set-up, easy to use and offardable to all structures.
Our Business philosophy and approach is the same, allow and promote an “informatics revolution” in the hospitality sector without ask any “big jump” to our customers, in term both economics than cultural, our way is simple, friendly, fast.

Job Description

• Communication by phone and email with hoteliers and be their problem solver.

• Follow up on registration, software set-up and configuration.

• Improve commercial relationship with the customer.

• Assist Customer Service Task Force Team.


Qualifications


• Fluent Italian, English and Spanish.

• Experience in front office

• Organized- ideal candidate will handle a large volume of data and many different software.

• Computer savvy: comfortable with MS.Office package and Gmail (Gdocs, Gcalendar, Gsites)

• Self motivation and teamwork are expected.


Additional Information

Mon/Fri  8 hours: 9.00 -6.00 ( 1h lunch break)
 experience required
Salary (net): 1100 euro/month

Indefinite contract
Nice office in rome with large  terrace, kitchen with coffee, teas and fruit provided and Social room
Casual & young multicultural environment


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