Internship - Junior Customer Service Task Force

  • Rome, Italy
  • Intern

Company Description

Octorate is an all-in-one hotel SaaS company. We aim to bring hotel software technology to every structure in the world.
Our Suite include PMS, Channel Manager, Booking engine and a lots of others features that helps hoteliers to save time, effort and money.
Octorate’s products are easy to set-up, easy to use and offardable to all structures.
Our Business philosophy and approach is the same, allow and promote an “informatics revolution” in the hospitality sector without ask any “big jump” to our customers, in term both economics than cultural, our way is simple, friendly, fast.

Job Description

• Communication by phone and email with hoteliers and be their problem solver.

• Follow up on registrations, complaints.

• Improve commercial relationship with the hoteliers.

• Assist Customer Service Task Force Team where needed

Qualifications

Bachelor or Master Degree student - University Agreement required

• Multilingual profiles welcome:  Fluent Italian, English and Spanish.

• Experience in front office is a plus.

• Organized- ideal candidate will handle a large volume of data and many different software.

• Computer savvy: comfortable with MS.Office package and Gmail (Gdocs, Gcalendar, Gsites)

• Self motivation and teamwork are expected.

Additional Information

Mon/Fri 8 hours: 9.00 -6.00 ( 1h lunch break)

Entry Level position: No experience required

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