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Events Operations Manager

Toronto, Canada

Company Description

Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge.  We achieve this only through the excellence, innovation and passion of our team members.  If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining O&B.

Job Description

We offer an extensive portfolio of unique, stylish event venues, each one supported by Oliver & Bonacini chef-driven cuisine, service and a team of dedicated event coordinators. Choose from among our selection of intimate restaurant spaces or consider one of our large scale venues, Malaparte at TIFF Bell Lightbox, Toronto Board of Trade, Westin Trillium House, Blue Mountain, Arcadian Court or Windermere House, Muskoka.

POSITION SUMMARY

Under the direction of the General Manager, Events, the Events Manager is accountable for the day to day operations of the venue including staffing, cost controls, staff training, budgeting and active floor management during events.

 

PRIMARY DUTIES & RESPONSIBILITIES

  • Communicates the vision to all team members and leads by example.  Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future
  • Regularly monitors and achieves the O&B points of technical service and points of details
  • Builds and maintains relationships with guests, team members and senior management alike
  • Assists with the tracking of sales, invoicing, and managing inventory
  • Conduct briefings with event service staff prior to each function
  • Schedules event staff to properly service events/functions
  • Ensure accuracy and timeliness of payroll records
  • Strive for maximum efficiency and continual improvement of staff productivity
  • Follows bar, beverage and wine control procedures exactly
  • Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine
  • Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue
  • Conducts recruitment and selection  and training and development initiatives as well as performance management and employee coaching
  • Uses conflict/resolution and problem solving skills
  • Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
  • Ensure facility is well maintained, repaired and spotless at all times
  • Work with Marketing to design and implement a strategy to attract new business
  • Build relationships with vendors and suppliers
  • Additional duties as assigned or required

Qualifications

  • Post-secondary diploma/degree in Business or Hospitality
  • Minimum 3 years’ experience managing a variety of events (large and high profile functions)
  • WSET Intermediate Wine Certificate or comparable an asset
  • Must possess superior verbal and written communication skills
  • Ability to demonstrate extreme organization in a fast paced environment
  • Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
  • Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Outlook
  • Strong business acumen
  • Thrives in a team environment

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **