Head Host and Private Dining Room Liaison - Blue Mountain

  • Full-time

Company Description

Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect. 


What’s in it for you? 
- Competitive wages/salary packages 
- Gratuity sharing 
- A comprehensive group benefits program 
- Training and development opportunities 
- Staff dining discount 
- RRSP matching program for managers

Job Description

The Host/ Private Dining Liaison is responsible for delivering fantastic service living by our company’s values & visions. He/she is involved in various aspects of the restaurant, including leading the host team, assisting with training & coaching new hires and other administrative duties. Additionally, the Host/Private Dining Room Liaison will act as a liaison to guests, colleagues and management to ensure a positive dining experience.


PRIMARY DUTIES & RESPONSIBILITIES:

  • Greet, welcome and assign guests to table
  • Interact with guests, get to know NBs and use guest names wherever possible 
  • Maximize seating efficiency 
  • Ability to successfully handle guest complaints 
  • Answer the phone and efficiently work phone system
  • Creates and prints menus for all Private Functions
  • Puts together Private Dining Folders for each Function including floor plan, order taking sheets, printed menus, copy of deposit
  • Updates and organizes Private Dining and Events Calendar 
  • Communicates with Private Dining and Events department 
  • Communicates menu and wine list and any other changes to Back of House and Front of House management team accordingly
  • Other duties and responsibilities as assigned

Qualifications

  • 1-3 years working experience in a similar host or administrative capacity
  • Strong knowledge of Open Table Reservations System
  • Practical working knowledge of Microsoft Office applications
  • Work well under pressure; ability to handle multiple tasks simultaneously 
  • Self-starter, flexible, and able to work independently 
  • Strong organizational, communication & leadership skills
  • Excellent Food and Beverage Menu Knowledge
  • Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
  • Excellent verbal and written communication skills and professional telephone etiquette
  • Superior customer service skills in addition to impeccable personal presentation required

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **