Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

PRIMARY DUTIES & RESPONSIBILITIES

Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and NBs

Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.)

Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris

Effectively manage guest flow to maximize seating capacity

Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant

Communicate expected restaurant volume with the BOH to ensure all necessary preparations can be made

Accurately take reservations and modify guest status in Open Table

Know all table numbers and maintain awareness of which servers are in each section

Fill out detailed special request forms for birthdays, anniversaries, NBs, etc. and ensure that all co-workers are informed

Maintain the cleanliness of the washrooms by completing checks regularly throughout shift

Escort guests to their table, engage them in conversation and seat them accordingly

Follow all food safety standards and systems

Other duties as assigned or required 

A Degree/ Diploma in Hospitality or in pursuit of desirable

High attention to detail

Ability to remain calm under pressure while working in a fast-paced environment

Organizational skills and ability to multi-task

Strong oral and written communication skills

Ability to maintain a level of professional urgency and momentum

Minimum 1 year experience in customer service, restaurant experience considered an asset

 Accommodations available onsite.

** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **

No calls from recruiters please!