Switchboard Operator

  • Calgary, Canada
  • Full-time

Company Description

An exciting opportunity awaits you as a Switchboard Operator for OpsMobil, an oilfield service and operations company aviation capabilities.  This position will have particular emphasis upon maintaining the highest standards of safety, customer care, and operational delivery as well as supporting our exciting growth plans.

Job Description

This is a front-line position based in our Calgary office and will be the “first face” to all clients and visitors.  You will be responsible for greeting all visitors, fielding all incoming and redirected calls as well as functioning as the go-to person for office administrative issues.  The Switchboard Operator's main responsibility is to answer and direct telephone calls in a polite and informative manner.  This position requires that you take an interest in and build an understanding of our company, its services, divisions and operations in order to successfully operate the Switchboard.  As the front-line ambassador to our company you will be professional, personable and courteous to everyone. 

Job responsibilites include but are not limited to:

Switchboard Operation/Reception

  1. Answer multi-line phone and redirect calls to appropriate departments/individuals in accordance with company policies in Reception Manual

  2. Greet all visitors to the office in a friendly and courteous manner

  3. Sort and distribute incoming mail and couriers


  1. Book boardrooms for corporate office

  2. Responsible for keeping phone lists and floor plans updated

  3. Assist other admins with administrative tasks as required

  4. Become power-user and administrator of Ring Central phone system

  5. Assist with onboarding of new staff as directed by Academy

  6. Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs

  7. Contribute to team effort by accomplishing related results as needed



  1. Administrative Assistant Diploma

  2. A strong command of the English language, both verbal and written

  3. A minimum of three years of administrative experience preferably in a Receptionist position

  4. Proficiency in the use of computer programs for word processing, databases, email, internet, etc.  

  5. Knowledge of, or willingness to learn, Apple environment and Google docs

  6. Willingness to learn and understand what our company does at all levels


  1. Familiar with the use of a complex multi-line phone system

  2. Superior English and grammar skills - excellent verbal and written communication

  3. Problem solving and negotiation

  4. Self-reliant and organized

  5. Excellent customer service skills and attention to detail

Additional Information

Working Conditions:

  1. A standard office environment.  Some travel may be required

  2. Understands and adopts the company’s SMS policies and procedures

  3. Ensures that attire / appearance are neat and professional

We thank all applicants.  Only those selected for interviews will be contacted.

Applicants must include a copy of their resume to be considered.