Owned and operated by a partnership between Cirque du Soleil and AEG, one of the leading sports and entertainment presenters in the world, and a wholly owned subsidiary of the Anschutz Company, AXS is a new event technology platform that powers venues, promoters and sports teams. AXS provides fans the opportunity to purchase tickets directly from their favorite venues via a user-friendly ticketing interface. AXS serves all phases of the event life-cycle beyond just ticketing, through its consumer facing website, AXS.com and the AXS App, as well as its portfolio of investment companies, including Carbonhouse, a leading developer of websites and mobile apps for venues, AXS Advantage, a proprietary “big data” consumer marketing platform for venues and teams, Examiner.com, the highly trafficked citizen journalism website and stakes in Gimbal, the world’s leader in proximity services and Bypass, the venue industry’s leading supplier of cloud-based food and beverage point-of-sale systems. For more information on AXS, please visit AXS.com.

The Sr. Systems Engineer is responsible for helping to develop and support a stable, available and scalable infrastructure that powers AXS.com and a suite of products that include Advantage and Data Platform (Hadoop). The scope of the position is from the system to the application service level. In the spirit of Dev-ops this position requires working closely with the internal development and big data teams. We are looking for System Engineers familiar with large scale, high traffic 24/7 production environments built in data centers and in the cloud. The ideal candidate is someone with a deep understanding of infrastructure, systems and services and how they’re built, deployed, managed and interact at scale. 

Essential Duties:

• Oversees provisioning and configuration of new systems in the cloud or at the data center

• Work with various internal teams on issue resolution and systems management

• First-line responsibility for isolating application-level configuration, performance and database problems

• Performs analysis and tuning of system performance

• Works closely with internal development and big data teams on stage and production management and deployment

• Maintain and grow a production environment in a way that makes the system increasingly performant, stable and maintainable

• Participates in service capacity planning and demand forecasting, software performance analysis and system tuning

• Responds to and resolves emergent service problems by debugging systems and services

• Interfaces with development and operations teams to perform software and systems analysis, upgrades and new deployments

• Management of system monitoring and performance monitoring frameworks, alerting, and security policies

• Participate in on-call rotation

Required:

• A minimum education level of: Bachelor of Arts/Sciences Degree in Computer Science or related field

• Years of related work experience: Minimum of 5 years related experience in systems administration or devops

• Experience deploying and managing Redhat/Centos or Ubuntu servers

• Experience managing web-based applications in a large-scale Linux environment

• Familiar with an administrative language such as Python, Ruby, or Shell

• Experience with Amazon EC2 and other AWS services such as VPC, S3, Cloudfront

• Private or public Cloud experience such as Openstack, Rackspace, XenServer, VMWare

• Hands-on expertise in analyzing and troubleshooting applications built with open source technologies

• Strong interpersonal and communication skills

• Experience managing data centers and bringing up physical servers

• Excellent troubleshooting skills and ability to handle on-call duties and out-of-band requests

Preferred:

• Configuration management experience with Puppet

• PHP Framework management or development experience

• Postgres DBA or DB Dev experience

• Big Data or Hadoop (Cloudera) experience

• LXC, Docker, Containers experience

• Experience with any of the following technologies: Apache/Nginx, Elastic Search, Node.js, MongoDB, Postgres/Mysql, Solr, Redis, Memcache, Iptables, Git, FreeNAS, SAN, New Relic, Nagios, Graphite/Grafana, PXE Boot, Kickstart, Haproxy, Arista, Juniper or Cisco switches, Cisco ASAs.