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Lab Support Tech

Hillsboro, OR

Company Description

PTIGlobal is headquartered in Beaverton, Oregon and provides translation, localization, and managed services for world-wide customers.  With its mission to help clients turn globalization strategy into tangible revenues, PTIGlobal manages the conversion of software, web content, documentation, and mobile apps into targeted languages, offering end users a seamless experience and transparent functionality.  

Job Description

The PVE team within the Mobile Wireless Group is looking for a highly motivated lab support technician to support the group’s equipment needs and to support general lab maintenance. 

 

Daily Responsibilities: Keep customers happy! Check equipment in and out grouping similar items together. Diagnose and repair laptops, desktops and servers. Load operating systems on machines, firmware flash equipment, and manual data entry required with equipment check in. Ship and receive goods.

Qualifications

Necessary Skills (Must Have):

 

Soft Skills:

•Technician must be able to take written and verbal direction and work independently.

•Ability to manage and prioritize multiple tasks and communicate with team members to set and meet expectations.

•Strong organizational skills are required.

•Technician must be able to ramp up quickly and adapt easily in a constantly-changing environment.

 

Technical Skills:

• Build/update/troubleshoot desktop, server, and mobile systems, including production and preproduction hardware.

• Thorough knowledge of Microsoft XP, Vista, and Win7. 

• Understanding of general networking theory and implementation. 

• Hands on experience w/network hardware and software required.

•Extensive experience with 802.11 a/b/g/n wireless protocols.

• Familiar with 802.11 wireless appliances from Cisco, Linksys, Netgear, etc.

• Computer Science degree with emphasis on technical aspects  and min. 2 years of experience doing laptop repair & maintaining inventory with customer service experience.

 

Additional Skills Desired (Nice to Have):

•Familiarity with work environment and procedures in large semiconductors companies will be very helpful.

•Working knowledge of Linux helpful.

•Experience with Wireless hardware and software will be beneficial.

•A+, MCSE, CCNA certification a plus.  Warranty certification for major brand hardware, IBM, Dell, etc.

Additional Information

Interested?
SEND A COVER LETTER AND RESUME.

  • Location: Hillsboro
  • This is a Full-Time Contingent, non-benefited opportunity.

    Principals only. Recruiters, please don't contact this job poster.
  • Please, no phone calls about this job!
  • Please do not contact job poster about other services, products or commercial interests.