Palantir Solutions is an integrated consulting and software company providing economic and planning solutions and services to the upstream oil and gas industry with offices in the UK, US, Canada, Australia, South America, India and Singapore. 

Palantir provides a work environment that is entrepreneurial, fast-paced and varied. Our employees are expected to be pro-active self-starters, comfortable working either independently or as part of a team and commercially minded.  Everyone at Palantir takes pride in delivering solutions that exceed client expectations and developing new ideas to enhance our services and products.  Due to high growth and expansion, we are recruiting for an Infrastructure Architect to join our Aberdeen team.

The person coming into this role will be working in a team who are responsible for successful implementation of our software into our clients’ infrastructure. You will be required to learn Palantir’s bespoke applications from a technical view and provide support to the IT Manager and members of the team during implementations.  Other responsibilities will include but not be restricted to:

• Liaise with client IT personnel to achieve project objectives
• Provide expert level support with regards to the company’s bespoke application deployment

• Ensure all processes and procedures are completed, quality standards are met, and projects are completed within prescribed timeframe

• Resolve and escalate problems as appropriate following IT Operation’s procedures
• Coordinate Change Control migration process through non-Production and Production environments according to policies and procedure
• Review and provide accurate and timely logging of incidents and resolution of issues in the service tracking database

• Excellent network analytical and fault finding skills
• Full understanding of Microsoft AD up to Windows server 2012
• Working knowledge of Citrix and other application provisioning methods within a corporate environment
• Understanding of program scripting – DOS syntax, VB, PowerShell
• A good understanding of Windows operating systems & Microsoft SQL Server
• Excellent understanding of all Microsoft Office products
• Knowledge of application installation behaviour
• A good knowledge of remote IT support tools
• The ability to work as part of a team
• Strong customer service, organizational and communication skills
• Ability to simultaneously and successfully handle multiple, disparate tasks

Preferred

• Experience in a similar role in a commercially/technology driven environment

We want only the best people for our company. Our people are self-starters, work independently with the latest technology and with an exceptionally intelligent team. Our interviews will require personality, aptitude and skill tests. This is a fantastic opportunity to join a successful and rapidly expanding global organisation.