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Lead Valet - Cleveland Clinic

Cleveland, OH

Company Description

Parking Solutions provides service-driven excellence through a one-of-a-kind customer experience.  For over 20 years PSI has created innovative strategies for our client partners and exceeded parkers’ expectations delivering unparalleled customer service and value-added components.  A true parking partner, Parking Solutions listens to clients and tailors each experience to meet their needs. For more information: www.parkingsolutionsinc.com

Job Description

This is a FT Lead Valet opportunity at the Intercontinental Hotel on the campus of the Main Campus of the Cleveland Clinic. The hours are

2:30pm - 1:1:00pm, 5 days a week. This position does include some weekends. Pay rate is $10.00 per hour.

 

Parking Solutions Lead Valets are customer-centric and service-oriented leaders.  Leads ensure all staff meets company standards for performance, customer service and appearance.

 

Essential Job Functions:

  • Adherence to corporate policies and procedures; clearly communicates their importance to staff
  • Set measurable goals and expectations for self and team
  • Insure customer loyalty by providing excellent customer service and responding immediately to customer concerns
  • Provide initial and on-going training and support to staff
  • Ability to work extended hours, including nights & weekends

Qualifications

All candidates must possess:

  • 6 months related experience
  • Minimum 18 years of age
  • High school diploma or equivalent
  • Valid Driver’s License and able to meet PSI’s driving requirements
  • Reliable transportation to and from work and client sites
  • 3+ months driving manual transmission vehicles (stick shift)
  • Good interpersonal skills
  • Excellent verbal and written communication skills: English
  • Excellent customer service skills
  • Ability to work on and lead a team
  • Comply with PSI background, and drug testing policies

 

Additional Information

Please note: All your information will be kept confidential according to EEO guidelines.