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Site Supervisor - Blackwell

Columbus, OH

Company Description

Parking Solutions provides service-driven excellence through a one-of-a-kind customer experience.  For over 20 years PSI has created innovative strategies for our client partners and exceeded parkers’ expectations delivering unparalleled customer service and value-added components.  A true parking partner, Parking Solutions listens to clients and tailors each experience to meet their needs. For more information: www.parkingsolutionsinc.com

Job Description

Oversee all aspects of a facility, including operations and staffing, to ensure an exceptional customer experience, compliance with PSI policies and procedures, and a satisfied client.

Essential Job Functions:

  • Adherence to corporate policies and procedures; clearly communicates their importance to staff
  • Maintain existing customer base
    • Build strong client relationships
  • Market and evaluate new business opportunities
  • Assure cash control; adherence to company cash handling procedures
  • Set measurable goals and expectations for self and team
  • Insure customer loyalty by providing excellent customer service and responding immediately to customer concerns
  • Provide initial and on-going training and support to staff
    • Assist with grooming of promotable employees
  • Schedule employees to assure adequate staffing at all times
  • Provide timely reports to payroll and Human Resources
    • Review payroll to assure accuracy
  • Participate in the hiring and employee management processes
  • Establish and manage site in accordance with budget
    • Manage expenses not to exceed budget
  • Assure garage is appropriately staffed
    • Avoid over-time situations
  • Participate in company meetings as required
    • Provide updates to management as requested
  • Ability to work extended hours, including nights & weekends

Qualifications

  • Associates degree or  5+ years related experience
  • 2+ years management experience
  • Valid Driver’s License and able to meet PSI’s driving requirements
  • Reliable transportation to and from work and client sites
  • Master of interpersonal skills
  • Excellent verbal and written communication skills: English
  • Complex problem solving skills, ability to multi-task
  • Strong grasp of financial concepts including budgets and P&L’s
  • Above average computer skills including MS Office products; time keeping
  • Excellent customer service skills
  • Ability to work on and lead a team
  • Self-starter; entrepreneurial by nature
  • Comply with PSI background, and drug testing policies

Additional Information

Candidates should be able to work flexible hours.

Please note: All your information will be kept confidential according to EEO guidelines.