Lead Valet

  • Toledo, OH
  • Full-time

Company Description

Parking Solutions provides service-driven excellence through a one-of-a-kind customer experience.  For over 20 years PSI has created innovative strategies for our client partners and exceeded parkers’ expectations delivering unparalleled customer service and value-added components.  A true parking partner, Parking Solutions listens to clients and tailors each experience to meet their needs. For more information: www.parkingsolutionsinc.com

Job Description

Parking Solutions Lead Valets are customer-centric and service-oriented leaders.  Leads ensure all staff meets company standards for performance, customer service and appearance in addition to conducting on-the-job training.

 

Essential Job Functions:

  • Adherence to corporate policies and procedures; clearly communicates their importance to staff
  • Assure cash control; adherence to company cash handling procedures
  • Set measurable goals and expectations for self and team
  • Insure customer loyalty by providing excellent customer service and responding immediately to customer concerns
  • Provide initial and on-going training and support to staff
  • Schedule employees to assure adequate staffing at all times
  • Provide timely reports to payroll and Human Resources
  • Participate in the hiring and employee management processes
  • Assure adequate staffing
  • Ability to work extended hours, including nights & weekends

 

Qualifications

All candidates must possess:

  • 6 months related experience
  • Minimum 18 years of age
  • High school diploma or equivalent
  • Valid Driver’s License and able to meet PSI’s driving requirements
  • Reliable transportation to and from work and client sites
  • 3+ months driving manual transmission vehicles (stick shift)
  • Good interpersonal skills
  • Excellent verbal and written communication skills: English
  • Excellent customer service skills
  • Ability to work on and lead a team
  • Comply with PSI background, and drug testing policies

 

Additional Information

Please note: All your information will be kept confidential according to EEO guidelines.

Reliability is a must.

Increased hours available for those with a flexible schedule

Full Time Employees (37.5+ hours per week) receive benefits including medical, dental, vision, life, short and long term disability, and 401(k)

Part Time Employees (<37.5 hours perweek) are eligible for 401(k) after 6 months and 1000 hours