Administrative Assistant/Clinical Assistant - Dual Role
- Atlanta, GA
Founded in 1953, Peachtree Orthopaedic Clinic has been serving the orthopaedic needs of the Atlanta community for nearly 60 years. The practice includes 28 highly-skilled specialists, all Board Certified or Board eligible. POC has six convenient locations to serve our patient's needs as well as three physical rehabilitation locations, a state-of-the-art surgical center, and an MRI facility. Clinic doctors serve as orthopaedists for the Atlanta Braves, Atlanta Hawks, Georgia State University as well as advisors to the Atlanta Ballet. However, the majority of the Clinic’s sports medicine practice is the care and treatment of the recreational athlete. Please visit our website at www.pocatlanta.com.
Performs a variety of administrative duties to support executive level staff.
Provides clinical assistance to patients and physicians in an ambulatory setting
AA Position Responsibilities: (Other duties may be required and assigned)
Performs administrative/clerical duties including preparation, processing, faxing and mailing of
general and advanced correspondence, memos, charts, tables, graphs, business plans, etc.
Schedules and organizes complex activities such as meetings, travel and department activities
Assists in the management of schedules/calendars
Coordinates functions, retreats, celebrations for organization
Coordinates system credentialing (privileges) for ASC, hospitals, etc.
Maintains policy manual and telecommunications directories
Participates in and facilitates new employee orientation
Responsible for confidential, time-sensitive and non-routine information
Sorts and distributes mail and determines level of priority
Takes messages and/or answers all routine and non-routine questions
Files, assists in processing of internal paperwork
Clinical Position Responsibilities: (Other duties may be required and assigned)
Staff may NOT perform these procedures until they have been checked off by clinical staff member who has been approved by the CNO to perform this oversight (eg. no preparation of injections until checked off)
Escort patients to exam area and prepare for exam.
Obtain patient history and order x-rays.
Schedule diagnostic studies/surgery.
Prepare and assist injections/aspirations.
Prepare specimen for laboratory and complete required forms.
Application/removal of casts, splints, braces.
Perform dressing changes and remove sutures/staples.
Assist with minor office procedures.
Complete superbill, DME charge, and/or Physical Therapy referral
Complete return to work slips and distribute appropriately.
Maintain stock within modules.
Complete applications for handicap parking permits, FMLA and disability forms, work excuses, etc.
Provide patients with educational materials regarding surgery/diagnostic studies or
Ensure compliance with OSHA standards regarding blood borne pathogens.
Prepare prescriptions for signature.
Coordinate work-in appointments.
Monitor biohazardous waste and prepare for disposal.
Obtain x-ray and diagnostic results from appropriate source.
Serve as liaison between patient and physician.
Coordinate autologous blood donations.
Coordinate consultations with other physicians.
Provide staff coverage for other clinical personnel.
Coordinate all OR schedules and maintain schedule book.
Responsible for all patient phone calls (clinical) insuring proper documentation in
chart of action taken/advice given
Telephone, eRx prescriptions to pharmacy on MD request/approval.
Prepare and code all surgery/hospital charges with physician input/approval (per MD direction).
Notify manufacturer’s reps of surgical cases as needed.
Coordinate special equipment, bone graft, etc., needed for surgery.
Attend meetings and perform related duties as required.
Employee has responsibility of and is expected to adhere to all Peachtree Orthopaedic
Clinic policies and procedures, to strictly comply with all laws, rules, and regulations,
and to consistently engage in ethical patient care and business practices.
Education & Experience:
Education: Minimum of high school diploma; prefer associate or bachelor’s degree.
Experience: One year experience in a medical setting working as a clinical assistant; orthopaedic experience is a plus. Minimum 2-3 years administrative experience at executive support level
Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
Must be able to interact and communicate with individuals at all levels within the organization
Must have knowledge of a variety of computer software applications in work processing, spreadsheets, database and presentation software (MSWord, Excel, PowerPoint, ADP.)
Work requires continual attention to detail in composing, typing and proofing materials, establishing
priorities and meeting deadlines. Must be able to work in a fast-paced environment with
demonstrated ability to juggle multiple competing tasks and demands.
Knowledge, Skill, and Ability:
Knowledge of medical practice office care, ability to assist in delivering patient care in the office and directing patient in their care at home.
Knowledge of examination, diagnostic and treatment room procedures.
Knowledge of medical equipment and instruments to administer patient care.
Knowledge of common safety hazards and precautions to establish a safe work environment.
Skill in assisting in a variety of treatments and medications as directed.
Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
Ability to maintain quality control standards.
Ability to react calmly and effectively in emergency situations.
Ability to interpret, adapt and apply guidelines and procedures.
Ability to communicate clearly.