PPS customer is a growing software and service provider in the metro Detroit area.

Job Summary

The CRM Developer will be an integral part of a team responsible for development and delivery of complex, multi-tiered, scalable applications in a web environment. Client contact and a solid understanding of the business process are integral to the success of the role. 

Reporting Relationship

The CRM Developer reports to the Application Development Manager. 

Essential Functions

• Review CRM architecture and implement best practices.
• Assure that CRM architecture is scalable, redundant and secure.
• Analyze and configure CRM 2011 deployment per business needs.
• Create customized reports in CRM 2011 to support business needs.
• Develop SSRS reports and write client-side customizations.
• Integrate CRM 2011 with Great Plains, SharePoint and Point of Sales (POS) systems.
• Deploy and support CRM application and integration with back-end services/applications.
• Resolve technical issues that may come up during development or deployment.
• Incorporate Software Development Life Cycle standards in all work products.
• Enhance existing code, production support changes, and new development.
• Design/modify database tables, stored procedures, triggers for application efficiencies.
• Create training material for CRM users and technical documentation for future updates
• Assess change requests to determine best solutions.
• Design, develop, and test system changes to meet business needs
• Create custom entities/attributes/relationships, plug-ins, work flows per business needs.
• Interact with internal users and act as a business analyst for small projects
• Provide support for end users as needed.
• Analyze functional specifications and help shape them to address deployment needs.
• Develop technical specifications for solutions.
• Design solutions to meet requirements and write proper technical specifications.
• Build and work with project teams through delivery of the feature or release.

Required Knowledge, Skills and Abilities

• Ability to communicate with users in professional manner and gather requirements.
• Ability to work with other team members in resolving issues and identifying and correcting problems.
• Strong interpersonal, oral and written communication skills
• Ability to communicate technical issues, understands business and process requirements, and provides interactive demonstrations.
• Team fit is critical, we look for; a positive can do attitude, a fun spirit, someone who is strong technically, comfortable with saying they don't know the answer, and open / eager to learn from others.
• Excellent analytical, coding, and testing skills.
• Ability to quickly and accurately perform troubleshooting and repair of applications.
• Interest in enhancing skills and learning new technologies.
• Ability to work independently and as part of a team.
• Ability to handle multiple concurrent projects.

Required Education and Experience

• BS, Computer Science, Software Engineering, or a related field, or an equivalent combination of education and experience.
• 7-10 years of experience in business systems design, deployment and integration.
• 2+ years of Experience with Dynamics CRM, Microsoft CRM SDK, SSRS, C#, Web Services, XML, SQL Server, ASP.NET, Java Script, HTML, LINQ.
• Experience with SSRS and business intelligence system preferred.
• SharePoint and/or Microsoft Dynamics certifications preferred.
• 5+ years of experience with the full systems development lifecycle, covering requirements, design, development, testing and delivery of n-tier architecture
• 3+ years of experience with Microsoft Dynamics CRM 2011 development & deployment
• Microsoft Dynamics Great Plains 10 knowledge or experience
• Strong SQL knowledge (especially Microsoft SQL Server 2008 R2)
• Knowledge of Point of Sale and Payment Processing systems integration with CRM.
• Familiarity with executive decision support systems using CRM and SharePoint.

• Direct Hire Position starting immediately
• Full benefits accompany this position.
• Contingent on passing a background check and drug screen

Our client is an Equal Opportunity Employer (EOE M/F/V/D)

Please apply with a cover letter and resume detailing your ability and your technical experience.

All your information will be kept confidential according to EEO guidelines.