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Spanish Speaking CSR

Coon Rapids, MN

Company Description

Premier Disability Services, LLC is a national advocacy firm assisting clients throughout the country who are in need of Social Security Disability benefits. Our office is located in Coon Rapids, MN. (Just 15 miles north of Minneapolis)

Job Description

Premier is looking to hire both part time and full time bilingual client services representatives


Typical Schedules are: Monday through Friday 4:30pm-8:30pm and we're also open Saturday and Sunday from 9:00am-5:30pm. (Schedules may vary depending on best fit for candidate and company need)

 

-Basic conversational Spanish skills desired (fluency is not required)

-Confer with clients via inbound/outbound calls to discuss eligibility of disability benefits and services offered

-Assist with inquiries from the current and prospective clients

-General administrative and clerical support (I.E.: prepare letters and documents, printing, scanning, faxing)

-Keep records of client interactions including details of inquiries, comments, and actions

-Accurately research and gather information from the client while conducting phone screening process.

Qualifications

-Required High School Diploma or Equivalent

-Excellent communication, leadership and organization skills

-Strong Typing Skills (minimum 35wpm)

-Ability to function in fast-paced environment

-High Energy- charismatic and persuasive personality

-Team player with a “Can Do” attitude

-Result Driven

-Empathetic attitude towards client’s personal situations

Additional Information

APPLICANTS MUST SUBMIT A COPY OF THEIR RESUME

-Base Pay starts at $8.00/hr per hour (non-exempt) (PLUS Additional incentives programs)

-After 90 days there is $1.50 raise

-after 180 days there is an additional $1.50 raise

-Full Time Employees are eligible for:

                -Comprehensive health coverage with significant employer contribution to insurance premiums

                -Dental, Vision, LTD, STD and Life Insurance Options

                -401K

                -Generous Paid Time Off

                -7 Paid Holidays

                -Paid Community Service (volunteer) day

 

What Makes Us Unique?

Premier Disability Services is a strong and stable advocacy firm located near the Twin City metropolitan area. Premier has a primary commitment to quality and providing our clients with the utmost courtesy and high value of customer service. This company provides an opportunity to work in an environment where you can be a part of changing lives. The company has a culture that is focused on being a solid team and passionate about assisting our clients and obtaining them the benefits they are entitled to. If you are looking to have a position where you can make a difference, Premier is the place. REAL people, making a REAL difference, in REAL people’s lives.

 

 

All your information will be kept confidential according to EEO guidelines.

IF INTERESTED PLEASE CLICK THE "I'M INTERESTED" BUTTON LOCATED BELOW OR SUBMIT A COPY OF YOUR RESUME VIA EMAIL TO: premierjobs@premierdisability.com