We are seeking a Customer Service Representative to support HUD Call Center. This position is either 11:00AM - 7:30PM or 11:45AM - 8:15PM. Potential candidates MUST be able to pass a standard background and CREDIT check. 

• 3 years of residential mortgage finance experience.
• 2 years of college or equivalent work experience
• 2 years of customer service experience or contact/call center experience
• Experience with residential mortgage loan origination experience strongly preferred.
• Strong interpersonal skills and customer service skills
  
• Ability to effectively navigate a computer Customer Relationship Management application, related websites and support tools
• Effective written and verbal communication skills
• Ability to analyze and solve problems
• Ability to manage time effectively

• Job Location:         Indianapolis, IN
• Job Type:               Full-Time
  
• Job Duration:        3-Months
  
• Pay Rate:              Up to $15.75/hr (Depends on Experience)
  

• Work Shift:             11am – 7:30pm OR 11:45am – 8:15pm (There is a 2wk full time training period as well, Mon – Fri, 8:30am-5pm)