Prosum Technology Services

Business Analyst II – Salesforce OR Broker

Leading, with a team, or individually, develops or modifies business requirements and functional specifications for software application and technology projects, including Business Requirements Documents (BRDs) and Functional Requirements Documents (FRDs). . Assists project managers by managing sub-teams or a portion of an overall project. Generally works on medium to large scale projects of moderate to significant complexity.

Essential Functions

• Reviews, analyzes, and evaluates business processes and associated IT application requirements. Supports or leads the process of screening, framing and modeling ideas for process improvements or cost savings.

• Develops and executes test strategies, plans, scenarios, and tracks resolution to identified defects. Recommends promotion of software to production based on satisfactory test results.

• Defines and documents business and IT system processes. Models AS-IS and TO-BE processes.

• Conducts and facilitates JAD sessions to develop and coordinate the requirements, specifications, design, and testing efforts for medium to large projects. 

• Analyzes business workflow and system needs for conversions and migrations; assists in data mapping.

• Defines and develops test plan documentation to support system validation and/or User Acceptance Testing.

• Conducts gap analysis and uses analytical skills to identify root cause and assist with problem management.

• Prepares high level user documentation and training materials.

Required:

Salesforce (SFDC) and Healthcare OR Broker and Healthcare

BA experience – Requirements Gathering, Testing, UAT, QA, start and end project as the analyst.

Knowledge/Skills/Abilities:

• Understands the basic concepts of project management according to PMBOK and Project Management Lifecycle

• Demonstrated understanding of Software Development Life Cycles (SDLC)

• Intermediate level of knowledge in Microsoft applications (Word, Excel, Project, PowerPoint, Visio)

• Ability to articulate an appropriate course of action based on reading standard project documentation (charter, work plan)

We are a technology services company that puts people before technology. Yes, we have deep experience consulting, implementing solutions, providing managed services and staffing engagements. But we believe that, by focusing on relationships, we are better able to improve people’s experiences and lives through technology.