PubMatic is the leading marketing automation software company for publishers. Through real-time analytics, yield management, and workflow automation, PubMatic enables publishers to make smarter inventory decisions and improve revenue performance. Focused on serving the needs of premium publishers, PubMatic inspires buyer confidence by providing flexibility in audience discovery and planning media campaigns through its Media Buyer Console and APIs. The company's marketing automation software platform provides a global roster of comScore publishers with a single view into their advertiser relationships across every screen, every channel and every format. PubMatic was ranked by Deloitte as one of the fastest growing companies in the US for the fourth consecutive year in 2015. The company has offices worldwide, and is headquartered in Redwood City, California

• Manage and maintain Monitoring Systems.
• Fault handling and escalations. 
• Server build and installs, application upgrades, network equipment build and installation. Maintaining hardware serial audits, writing custom monitoring plugins and configuring bespoke graphing.
• Facilitate maintenance, down-times and activity communication.
• Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations.
• Development of knowledge and skills in network and system administration.
• Tier 1 Support for infrastructure and services
• Participate in a 24x7 shift roster.

• Minimum 12-18 Months experience in a Technical Support or similar role.
• Proven track record within NOC.
• Experience working in IT or ISP environment.
• Good academic background with a degree or equivalent qualification in Information Technology, Business Studies, Computing or relevant subject.
• Basic knowledge of the OSI model.
• Experience with switching and internet routing technologies.
• Strong network diagnostic skills.
• Knowledge of Linux kernel, command line and system diagnostics.
• Experience configuring internet applications such as Apache, Exim, BIND.
• Basic understanding of network monitoring concepts and management tools.
• Experience of network monitoring tools and protocols (MRTG, RRD, NAGIOS, OBSERVIUM SNMP).
• Experience of scripting (Perl, Bash) and other web application languages (SQL,PHP).
• Able to collate and interpret data from various sources.
• Experience of analyzing system and network performance using monitoring and graphical data.
• Ability to assess faults, prioritize, respond and escalate accordingly.
• Experience of diagnosing network and service issues, following them through to resolution.
• Capable of multi-tasking, good time management and prioritization of workload.

All your information will be kept confidential according to EEO guidelines.