Operations Engineer - Technical Escalations - Fresher(On Contract)

  • Aundh, Pune, Maharashtra, India
  • Contract

Company Description

PubMatic is a digital advertising technology company for premium content creators. The PubMatic platform empowers independent app developers and publishers to control and maximize their digital advertising businesses. PubMatic’s publisher-first approach enables advertisers to maximize ROI by reaching and engaging their target audiences in brand-safe, premium environments across ad formats and devices. Since 2006, PubMatic has created an efficient, global infrastructure and remains at the forefront of programmatic innovation.  Headquartered in Redwood City, California, PubMatic operates 13 offices and nine data centers worldwide.

Job Description

The Technical Escalations Operations Engineer will directly interact with the Client Operations, Product and the Core Development Teams in Engineering. The Operations Engineer will have to monitor the JIRA Queue for incoming Service Requests, Bugs, Troubleshooting issues or Raw Data Requests and maintain the response/resolution SLAs. The expectation is to be able to grow the Product Knowledge to support the Customer Success solve issues faster and in some cases might have to communicate the same with Engineering. Has to have good communication skills for seamless propagation of information. 


Technical Skills required:-
Good Aptitude and Problem-Solving Skills needed. Good to have programming knowledge.   
SQL/PL SQL and Unix Shell Scripting is a Must have
C/C++/HTML/PYTHON/Hadoop knowledge is good to have.
Experience: 0-1 year

Qualifications

Educational Qualification should be B.E./B. Tech

#LI-MD1

Additional Information

PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it.   We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All your information will be kept confidential according to EEO guidelines.

Coronavirus notice: PubMatic is actively working to ensure candidate and employee safety. Currently, all hiring and onboarding processes at PubMatic will be carried out remotely through virtual meetings until further notice.

Benefits: Our benefits package includes the best of what leading organizations provide, such as stock options, paternity/maternity leave, healthcare insurance, broadband reimbursement. As well, when we’re back in the office, we all benefit from a kitchen loaded with healthy snacks and drinks and catered lunches and much more!

Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.