Technical Writer

  • Work from anywhere, Work from Home, Remote - US, United States
  • Employees can work remotely
  • Full-time

Company Description

PubMatic (Nasdaq: PUBM) delivers superior revenue to publishers by being an SSP of choice for agencies and advertisers. PubMatic’s cloud infrastructure platform for digital advertising empowers app developers and publishers to increase monetization while enabling media buyers to drive return on investment by reaching and engaging their target audiences in brand-safe, premium environments across ad formats and devices. Since 2006, PubMatic has been expanding its owned and operated global infrastructure and continues to cultivate programmatic innovation. PubMatic operates 14 offices and eight data centers worldwide.

Job Description

PubMatic is seeking a strong Technical Writer to join its technical documentation and training team in New York City.

The ideal candidate has a technical background that enables him/her to work closely with engineers and technical details as well as an ability to provide well-written contextual information that makes technical processes easy to understand and execute.   

Responsibilities:

  • Create and update technical documentation including APIs, SDKs, installation guides, FAQs, user guides and other documentation that supports PubMatic’s end users.
  • Work closely with PubMatic engineers, developers, product managers and other team members to identify documentation needs and evaluate content for technical accuracy.
  • Evaluate content for quality assurance, working with team members as needed to update/revise content before releasing to customers.
  • Update and create new technical documentation in coordination with software releases.
  • Work with other members of the technical writing and training team to develop standards to improve our effectiveness and impact.

Qualifications

  • 5+ years of experience writing software documentation for a technical audience.
  • Technical experience with developer tools and platforms.
  • Strong knowledge of JavaScript.
  • Excellent verbal and written communication skills with a strong attention to detail.
  • A team player who can be flexible with changing priorities and needs.
  • Ability to work with a team of product managers and engineers through all stages of the software development cycle, from concept to final product release.
  • Ability to learn complex concepts quickly and explain them clearly to end users and technical audiences.
  • Experience with online advertising industry concepts a plus.

Additional Information

Coronavirus Notice: PubMatic is actively working to ensure candidate and employee safety. Currently, all our hiring and onboarding processes will be carried out remotely through virtual meetings until further notice.

Benefits: Our benefits package includes the best of what leading organizations provide, such as stock options, paternity/maternity leave, healthcare, dental and vision insurance, Perkspot and unlimited PTO (that we actually require you to use!). As well, when we’re back in the office, we all benefit from a kitchen loaded with healthy snacks and drinks and catered lunches twice a week, and much more!

Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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