Datacenter Hardware Support Technician

  • Full-time
  • Department: Data Center

Company Description

“PubMatic delivers superior revenue to publishers by being an SSP of choice for agencies and advertisers. PubMatic’s cloud infrastructure platform for digital advertising empowers app developers and publishers to increase monetization while enabling media buyers to drive return on investment by reaching and engaging their target audiences in    brand-safe, premium environments across ad formats and devices. Since 2006, PubMatic has been expanding its owned and operated global infrastructure and continues to cultivate programmatic innovation. With a   globally distributed workforce and no corporate headquarters, PubMatic operates 16 offices and eight data centers across North America, Europe, and Asia Pacific.”

Job Description

PubMatic is immediately hiring an experienced Hardware Support Technician to join us in Edison, NJ.

This person plays a critical role in supporting our Edison, NJ data center, including Linux administration, network support and hardware troubleshooting.

Responsibilities:

Run/install ethernet and fiber optic cable 

Imaging and racking the new servers

Transfer tools, parts, equipment, and supplies with barcode scanners and associated software tools

Tracking and maintaining spare parts

Recognize and swap-out key broken or damaged parts 

Hardware troubleshooting and replacing the failed parts

RMA for all failed hardware and handling those logistics

Packaging and shipping of hardware as needed

Inventory Management

Hardware Benchmarking

Handling the new projects (sizing, burning and testing hardware)

Follow published process for handling tapes and other media

Maintain images & perform remote installations

Qualifications

3 - 5 years of prior data center support experience

Active Driver's License, car and the ability for local travel, if needed

3+ years of hardware troubleshooting experience

3+ years of racking experience 

3+ years of stacking experience

3+ years of cabling experience

2+ years of linux experience at the command line with Linux/Unix to check server hardware and troubleshoot issues

Ability to lift/move up to 40 lbs of equipment as required. Ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting

Ability to work non-standard hours, including working weekends, holidays and on shift-based schedules as required

Ability to write and speak fluent English

Certifications – A+, CCNA, Linux (LPIC or Red Hat) 

Personal Characteristics:

Ability to follow verbal instructions and execute on written processes

Ability to work effectively with others in a team-oriented environment

Nice to Have

Experience in a skilled production, manufacturing, or assembly (non-technical) field

Ability to perform component level-replacements on equipment

Associates Degree (AA)

Additional Information

PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. 

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All your information will be kept confidential according to EEO guidelines.