Desktop Support Technician

  • 498 7th Ave, New York, NY 10018, USA
  • Contract
  • Department: IT

Company Description

PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future. PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive return on investment and reach addressable audiences across ad formats and devices. Since 2006, our infrastructure-driven approach has allowed for the efficient processing and utilization of data in real time. By delivering scalable and flexible programmatic innovation, we improve outcomes for our customers while championing a vibrant and transparent digital advertising supply chain.

Job Description

We are urgently hiring for a Desktop Support Technician / Desktop Support Specialist / IT support engineer in our New York City office. This is a great opportunity to use your existing desktop support experience and expand your skillset quickly!

You will support all staff across our 120 person New York City office.

Experience with Macs and Windows-based laptops is essential.

Ideally exposure to the following, but we can also train you on

1.       Networking (cisco)

2.       Systems Administration

3.       Netsuite

4.       Manage wi-fi

5.       Configure firewalls

6.       Procurement and ordering laptops etc

This is a temporary 12 month role with potential for extension. This will be an in person role 4 days a week.


  • Service-oriented
  • A people person, someone that is out on the office floor and not hiding out back managing calls via a ticketing system
  • Passion for learning someone who figures out how to get things done!


Additional Information

Return to Office:  All PubMatic employees in the US and India are required to be fully vaccinated to return to our offices.  Covid-19 boosters are not required at this point in time.

Benefits: Our benefits package includes the best of what leading organizations provide such as, paid leave programs, paid holidays, healthcare, dental and vision insurance, disability and life insurance, commuter benefits, physical and financial wellness programs, unlimited DTO in the US (that we actually require you to use!), reimbursement for mobile and internet expenses and fully stocked pantries plus in-office catered lunches 3 days per week.

Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.