PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future. PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive return on investment and reach addressable audiences across ad formats and devices.

Since 2006, our infrastructure-driven approach has allowed for the efficient processing and utilization of data in real time. By delivering scalable and flexible programmatic innovation, we improve outcomes for our customers while championing a vibrant and transparent digital advertising supply chain.

Do you love people, psychology, design, data and combining it all with your UX design and research chops?  Our growing UX team is seeking a full-time Senior User Experience Researcher with a passion and hands-on ability to help turn complex industry challenges into useful, usable and desirable advertising technology experiences. You will work along a smart, passionate, and empathic team to concept and design industry-changing digital products that have a direct impact on the customer experience of publishers, advertisers, and brand owners alike. 

A successful candidate will be curious, creative, and innovative with a zest for problem solving and ongoing learning and growth.  

Responsibilities

• Conduct, collect and analyze user behavior through behavior analytics, concept testing, usability tests, user surveys and interviews, benchmark studies, competitive analyses and A/B testing 
• Work with UX Designers, Product Managers, Engineers and Sales to prioritize and conduct research opportunities in a fast-paced, rapidly changing environment 
• Understand and incorporate complex technical and business requirements into research and project planning 
• Test product and/or feature requirements and synthesize these into a concise document to help drive direction, scope and purpose 
• Play an active part in the creation and refinement of UX research processes, deliverables and capabilities 
• Be able to effectively communicate and articulate ideas and concepts, while also being open to receiving feedback and direction 
• Embraces and encourages a culture based on teamwork, collaboration, and intellectual curiosity 
• Educate and mentor other team members on research methodologies and best practices 

Qualifications

• 5+ years of experience of user experience research in a product setting 
• Demonstrated an ability to create a research framework(s) for product teams 
• Ability to develop surveys, usability testing, and other methods to allow for actionable insights and optimizations to occur 
• Demonstrated experience in understanding and solving for usability problems 
• Capability to write effective surveys, polls, research scripts that elicit insights 
• Ability to work with minimal supervision on multiple concurrent projects 
• Experience with research tools such as Pendo, Userzoom, Dovetail and EnjoyHQ is a plus 

Compensation Information:  Salary ranges from $140,000 to $160,000 base salary plus annual bonus, stock and benefits.

In accordance with New York law, the above salary range provided is PubMatic’s reasonable estimate of the base salary for this role. The actual amount may vary, based on non-discriminatory factors such as experience, knowledge, skills and abilities. In addition to salary PubMatic also offers a bonus, restricted stock units and a competitive benefits package.

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Return to Office: PubMatic employees throughout the global have returned to our offices via a hybrid work schedule (3 days “in office” and 2 days “working remotely”) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.  All PubMxatic employees in the US and India are required to be fully vaccinated to return to our offices.  Covid-19 boosters are not required at this point in time.

Benefits: Our benefits package includes the best of what leading organizations provide such as, paid leave programs, paid holidays, healthcare, dental and vision insurance, disability and life insurance, commuter benefits, physical and financial wellness programs, unlimited DTO in the US (that we actually require you to use!), reimbursement for mobile and internet expenses and fully stocked pantries plus in-office catered lunches 3 days per week. 

Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.