Publicity Force offers marketing and engagement solutions for businesses seeking to leverage the power of people to people marketing.    

We are seeking a Virtual Assistant to join our team! You will be responsible for providing customers by providing product and service information, resolving questions and motivating product or service sales.   

Responsibilities:

• Handle customer inquiries and conduct needs analysis
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Home based position.  Requires reliable phone service and high speed internet.