Marketing and Recruiting Coordinator
- Charlotte, NC
Summary: This full-time position coordinates the McColl School of Business marketing, recruiting and graduate admissions activities with the Associate Dean, the Director of Graduate Admissions and Program Directors and Managers. This full-time, exempt position reports to the Associate Dean of Graduate Programs & External Relations within the McColl School of Business.
Essential Duties and Responsibilities include:
- Manage McColl School of Business web pages
- Implement approved marketing plan and serve as liaison to Marketing & Community Relations
- Plan and execute McColl School of Business social media activities
- Plan, promote and execute information sessions and other recruiting activities
- Represent the McColl School of Business at college fairs and other events
- Conduct admission appointments to provide information and assist prospects in determining the program appropriate to their needs and goals
- Provide follow-up with prospective students including, but not limited to, the following:
- Respond to general requests and specific questions about McColl graduate programs
- Respond to information session survey requests
- Prepare and distribute monthly newsletter
- Schedule class visits
- Complete prospect review assignments on a timely basis
- Provide application and admissions status updates as needed; address enrollment issues
- Process applications
- Respond to survey requests related to school rankings
- Serve on university-level committees and task groups
- Special projects and other duties may be assigned as needed.
Experience, Knowledge and Skills Required
- Prior experience in graduate admissions
- Knowledge of marketing concepts and brand positioning
- Experience in sales, marketing, recruiting and/or human resources a plus
- Knowledge and use of admissions and/or CRM software packages a plus
- Strong interpersonal skills and leadership qualities, including the ability to quickly establish rapport with a wide spectrum of people, both external and internal to the university
- Excellent communication (verbal, written, interpersonal) and a professional demeanor required
- Ability to plan and make effective presentations to small and large groups
- Proven ability to quickly learn and apply new information
- Demonstrated organization and planning skills; strong follow-up and follow-through skills to ensure completion of goals and objectives
- Must be able to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands
- Experienced user of Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Knowledge and use of social media tools required
- Ability to work both independently and collaboratively towards team objectives
- Flexibility to work some evenings and weekends
- Bachelor’s degree or the equivalent of experience and education
Physical Requirements (with or without reasonable accommodation)
- Eye-Hand Coordination: Requires hand-eye coordination and manual dexterity sufficient to operate a computer keyboard, copier, calculator and other office equipment.
- Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
- Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
- Average Hearing: Able to hear average or normal conversations and receive ordinary information.
- Average Visual Abilities: Average, ordinary, visual acuity necessary including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Physical Strength: Will regularly be required to sit and use hands, tools and controls and reach with hands and arms. Must be able to stand, walk, stoop, kneel, or crouch. Must regularly lift and/or move up to 20 pounds, and occasionally lift and/or move up to 30 pounds.
- Work in office environment, contact with employees, students, parents, providers and vendors.
- Work has deadlines, multiple interruptions, high volume and may be stressful at times.
- Work has occasional evening and weekend hours.
Queens is a private, co‐ed, Presbyterian‐affiliated University with 2,400 undergraduate and graduate students. It operates the College of Arts and Sciences, the McColl School of Business, the Wayland H. Cato Jr. School of Education, the James L. Knight School of Communication, Hayworth College for Adult Studies and the Andrew Blair College of Health, which features the Presbyterian School of Nursing.
About the McColl School of Business
The McColl School of Business is committed to being the preferred source for undergraduate and graduate business education and executive leadership development in our market. We provide relevant educational experiences based on our integrated leadership development curricula and on our
commitment to delivering intimate, interactive learning experiences. The McColl School offers an Executive MBA, a Professional MBA, an MS in Organization Development, an MS in Executive Coaching and an undergraduate business program, and is accredited by AACSB International. The school is recognized for its Executive Leadership Institute which offers customized programs for businesses and organizations.
Queens offers medical and dental insurance, same‐gender domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission, Queens‐paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, qualified transportation expense), sick leave and long‐term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free fitness center access.
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