Summary: This position is responsible for assisting and coordinating overall operations of Queens’ Levine Center for Wellness and Recreation.  Responsibilities include facility scheduling and coordinating all game management staff for the department's intercollegiate teams, campus recreational activities, exercise science classes, University Special Events and all third party usage. This is a full-time, 37.5 hour per week position reporting to the Assistant Athletics Director / Director of the Levine Center.

Essential Duties and Responsibilities: 

• Coordinate the comprehensive facility arrangements for scheduled and approved internal and external programs, including all-campus events, Athletics events, and third party requests.
• Coordinate operations (including game management) of all facility events including staffing of events (i.e. game management, stats, ticket sales, security, etc.).
• Coordinate all third party events including staffing of events (i.e. concessions, security, onsite manager, etc.).
• Ensure timely, secure opening and closing of buildings according to schedule; as well as security of buildings at all times.  Manage Light schedule and space utilization (set-up, clean-up, IT support, AV support).
• Coordinate operations, maintenance and utilization of all athletics and recreational controlled facilities in conjunction with campus services.
• Coordinate and manage facility schedules for practice, competitions, meeting space for internal and external uses to include camps and clinics to ensure equity among all sports.
• Assess student, faculty and staff fitness program needs, coordinate programs and services to meet those needs, and promote established programming to the entire campus community. 
• Assist with coordinating operations and maintenance of all athletics and recreational facilities, information desk including the access control systems for the building.
• Coordinate facility use with Athletics, Exercise Science Dept., intramurals, club sports, recreational and wellness operations, student organizations, other institutional departments, and external organizations.
• Oversee equipment check-out and return (towels, basketballs, etc.)
• Coordinate facility and equipment services for all programmed and special events including the coordination, set up and breakdown, delivery of equipment from the university physical plant (i.e. tables, chairs), and coordination with housekeeping services in preparation for and clean up after all special events.
• Manage all aspects of the Levine Center fitness center, exercise/aerobic spaces, and natatorium including operating hours, purchase and maintenance of equipment,  providing supervision and/or certified instructors for fitness offerings, development of new programs, research, inventory, and monitoring all fitness and weight equipment.
• Establish and maintain a community outreach program (public memberships, clubs, etc.). Maintain membership database and files, Educate office staff of membership procedures, Oversee the collection of membership fees and Communicate facility information to the general public (i.e., rules, hours, etc.).
• Assist the Department of Athletics, the Intramural Department, and general university leaders with special events as needed (i.e., athletic tournaments, concerts, career days, speakers, etc.). 

Non-Essential Duties

• Special projects and other duties may be assigned as needed.

Experience, Knowledge and Skills Required

• Several years’ experience managing building/athletics facilities of a size and complexity similar to Queens.
• College athletics administration, college teaching and/or athletics special events experience required.
• Excellent interpersonal and customer service skills, including exemplary poise, tact and diplomacy and ability to represent Queens’ Athletic department and facilities in a positive light at all times.
• Computer proficiency, particularly in MS Word, Outlook, PowerPoint, Excel, as well as specialized scheduling software.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Excellent organizational skills and the ability to work independently and as a member of a team.
• Proven ability to identify and resolve problems in a timely, creative, win-win manner
• Ability to gather and analyze information and make workable recommendations in a timely manner.
• Exceptional follow-up and follow-through skills as well as ability to plan, organize and control projects through to completion.
• Proven ability to skillfully address and resolve conflicts while maintaining rapport and maintain confidentiality.
• Bachelor’s degree required, or equivalent combination of education and experience, Master’s degree preferred
• Valid NC driver’s license

Physical Requirements (with or without reasonable accommodation)

• Eye-Hand Coordination: Requires hand-eye coordination and manual dexterity sufficient to operate a computer keyboard, copier, calculator and other office equipment.
• Talking:  Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
• Repetitive Motion:  Movements frequently and regularly required using the wrists, hands, and/or fingers.
• Average Hearing:   Able to hear average or normal conversations and receive ordinary information.
• Average Visual Abilities:  Average, ordinary, visual acuity necessary including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Physical Strength:  Will regularly be required to sit, use hands to finger, handle or feel objects, tools and controls reach with hands and arms.  Must be able to stand, walk, stoop, kneel, or crouch.  Must regularly lift and/or move up to 20 pounds, and occasionally lift and/or move up to 30 pounds. 

• Work in office environment, contact with employees, students, parents, providers and vendors.
• Work has deadlines, multiple interruptions, high volume and may be stressful at times.
• Work has frequent evening and weekend hours.

Queens is a private, co‐ed, Presbyterian‐affiliated University with 2,400 undergraduate and graduate students. It operates the College of Arts and Sciences, the McColl School of Business, the Wayland H. Cato Jr. School of Education, the James L. Knight School of Communication, Hayworth College for Adult Studies and the Andrew Blair College of Health, which features the Presbyterian School of Nursing.

Queens offers medical and dental insurance, same‐gender domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission, Queens‐paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, qualified transportation expense), sick leave and long‐term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free fitness center access.

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