Campus Information Coordinator

  • Charlotte, NC
  • Full-time

Job Description

The Campus Information Coordinator is a full-time position responsible for providing administrative and reception support both telephonically and personally for the University. Provides space scheduling for the University and is a liaison for campus resource departments. 

Essential Duties and Responsibilities include the following:

  • Politely and professionally answer the university switchboard from 9:00am-5:00pm.
  • Welcome guests of the university as they enter Burwell Hall and politely direct guests to their destination
  • Receive and determine approval of all event space requests using the university scheduling software
  • Manage a timeline of events for university resource departments
  • Assist staff, faculty, and students with space scheduling needs
  • Coordinate Burwell Circle visitor parking by receiving approved guest lists and providing campus police with a reserved parking sign for each visitor
  • Coordinate reservations for the Vandiver Conference Room
  • Provide support to Burwell Hall offices by maintaining appearance and neatness of the McInnes Parlors
  • Provide administrative support for the Event Logistics Department to include telephone support, word processing, accounting, scheduling, filing and client tours. 

Non Essential Duties

  • Special projects and additional duties as assigned to meet department and University goals.


Experience, Knowledge and Skills Required:

  • Previous administrative experience where strong skills in customer service were consistently demonstrated and the ability to go above and beyond the call of duty was the norm.
  • Flexibility in job assignments and hours a must
  • Ability to prioritize and handle multiple tasks
  • Strong interpersonal, written and organizational skills
  • Proven ability to work effectively independently and as part of a team.
  • Proven follow-up and follow-through skills, ensuring on time and accurate completion of short- and longer-term assignments.
  • An approachable, welcoming, and helpful personality is essential, as is professional appearance at all times.
  • Proficiency in office software applications (Word, Excel, PowerPoint, Access) and the Internet
  • Knowledge of Ad Astra scheduling software, or ability to learn
  • Knowledge of office equipment such as fax, copier, multi-line phone, etc.
  • High school diploma, bachelor’s degree preferred or equivalent combination of education and experience

Physical Requirements
 (with or without reasonable accommodation)

  • Visual Abilities:  Read reports, create presentations and use a computer system.
  • Hearing:   Hear well enough to communicate with co-workers, vendors, and students.
  • Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems.
  • Mobility:  Open files and operate office machines; move between departments and attend meetings across campus.
  • Talking:  Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
  • Lifting, Pulling, Pushing: Exert up to 50 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Additional Information

  • Work in office environment, involving contact with faculty, staff, graduate students, executives, donors, service providers and vendors.
  • Work has deadlines, multiple interruptions, high volume and may be stressful at times.

Queens University of Charlotte is a private, co-educational, Presbyterian affiliated comprehensive university located in the heart of Charlotte, North Carolina, and is consistently ranked in the top tier of Southern Regional Masters Universities. The university has more than 2,400 undergraduate and graduate students in programs offered by the College of Arts and Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato Jr. School of Education, the Andrew Blair College of Health and the Presbyterian School of Nursing. Additional information about Queens University of Charlotte may be found at

Queens offers medical (PPO or a high deductible option with Health Savings Account) and dental insurance, domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, paid holidays, tuition remission, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, qualified transportation expense), long-term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, and employee assistance program (EAP).

If this sounds like the right job for you, then use the button below to submit your application.  Be prepared to upload a cover letter, resume or CV, and contact information on three professional references. We look forward to reviewing your application.