Assistant Vice President - Chief Information Officer
- Charlotte, NC
The Assistant Vice President and Chief Information Officer will serve in a leadership role and work collaboratively to set and execute the strategic vision for the university’s information technology function. The right candidate will be an energetic collaborator that seeks to understand instructional and administrative business issues; casts vision for what is possible; leads and manages up, down, and across the organization to elicit understanding and buy-in and then develops a strategy to realize the vision of tomorrow while supporting the mission of today. This role will be responsible for the oversight of teams that manage the instructional and administrative technologies; network and systems administration, systems implementation and maintenance; developing and managing database structures and the training and development of the staff supporting the areas that make up information technology. This is a full-time position and reports to the CFO - VP for Administration.
Essential Duties and Responsibilities include the following:
- Provide leadership and vision for the use of information technology tools on campus:
- Continue a migration to common platforms, databases and application tools
- Maximize the university's investment in its ERP system
- Develop and advocate training programs for key constituents
- Establish hardware/software standards
- Identify, seek and/or advocate for external funding opportunities, grantns, partnerships or gifts-in-kind
- Develop and establish strategies for the application of technology intrastructure for the university:
- Create and roll-out data management tools, policies and procedures university wide
- Create and foster an environment of idea sharing, cross training and self-sufficiency
- Evaluate and build a case for leveraging outsource service providers or SAS vendors to gain operational or financial efficiencies.
- Coach and train the IT staff to develop a high performing team.
- Manage the budget for and coordinate spending in information technology areas across the university
- Serve as a strong advocate with senior leadership in matters related to information technology.
Direct Supervisory Responsibilities
- Manager, Enterprise Application Systems
- Manager, Network Services
- Manager, User Support Services (Help Desk)
- Other duties and special projects may be assigned to meet department goals.
Experience, Knowledge and Skills Required
- Eight to fifteen years of experience in higher education/academic technology is required. At least five years of which must be in a leadership, decision-making position.
- A thorough knowledge of project management techniques and the application of those techniques are preferred.
- Business Analysis/Process Improvement skills – Experience working with lines of business, seeking to understand and document the current state; working with appropriate sponsors and stakeholders to design a sustainable and integrated technology solution to business problems.
- Demonstrated experience in building a collaborative environment with both direct team members and indirect constituents for the purposes of establishing and directing long range plans and for identifying and implementing best practices in IT.
- Direct experience leading the building and optimizing of an ERP (enterprise resource planning) system in a university setting. Jenzabar related skills are desirable.
- Demonstrated skill in determining and advocating for priorities in a limited but increasing budget environment.
- A thorough knowledge with substantial practical experience in general personnel management is required.
- Communication skills: The ability to communicate effectively both verbally and in written form is required. The ability to collect data, define problems and draw valid conclusions is also required. The candidate must have the ability to communicate with senior leadership. The ability to communicate with highly technical staff as well as non-technical personnel is required. Exceptional public speaking and instruction skills are required.
- Ability to interpret an extensive variety of technical instructions and deal with variety abstract and concrete variables is necessary.
- Must demonstrate strong leadership and coaching skills. Advanced skill in team building and management is required.
- The ability to develop a vision and a strategic plan as well as communicate the plan and build support for the vision/plan is necessary.
- Secondary level math skills are required, advanced level is desirable.
- Bachelor’s degree in Information Technology field or the equivalent in experience and education; Masters desired with significant studies and experience in one or more areas that are supervised.
Physical Requirements (with or without reasonable accommodation)
- Visual Abilities: Read reports, create presentations and use a computer system.
- Hearing: Hear well enough to communicate with co-workers, vendors, and students.
- Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems.
- Mobility: Open files and operate office machines; move between departments and attend meetings across campus.
- Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
- Lifting, Pulling, Pushing: Exert up to 50 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
- Work in office environment, involving contact with faculty, staff, students, parents, service providers and vendors.
- Work has deadlines, multiple interruptions, high volume and may be stressful at times.
Queens is a private, co‐ed, Presbyterian‐affiliated University with 2,400 undergraduate and graduate students. It operates the College of Arts and Sciences, the McColl School of Business, the Wayland H. Cato Jr. School of Education, the James L. Knight School of Communication, Hayworth College for Adult Studies and the Andrew Blair College of Health, which features the Presbyterian School of Nursing.
Queens offers medical and dental insurance, same‐gender domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission, Queens‐paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, qualified transportation expense), sick leave and long‐term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free fitness center access.
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