Academic Advisor

  • Charlotte, NC
  • Full-time

Job Description

The academic advisor will advise students currently enrolled at Queens who are interested in health field related majors, with special attention to pre-BSN students, and participate in supplemental advising activities in the Center for Student Success.  This is a full time position reporting to the Director of Academic Advising and works in close partnership with the administrative offices of the Blair College of Health and Presbyterian School of Nursing.

Essential Duties and Responsibilities include:

  • Contribute to developing a comprehensive plan for undergraduate advising grounded in best practices
  • Collaborate with staff in the Center for Student Success and partners across campus to improve retention and student success.
  • Meet with students interested in applying to degree programs in the Blair College of Health, including the Bachelor of Science in Nursing (BSN) program.
  • Communicate admissions requirements and assist applicants in understanding their transcripts and academic standings.
  • Provide course planning and academic advising.
  • Assist students with exploring majors within Queens in line with their academic abilities and interests.
  • Identify trends and barriers to student progression.
  • Develop academic intervention plans for pre-BSN students and Blair College of Health majors on probation and those with less than a 2.0 semester grade point average.
  • Contribute to activities designed to assist students in academic difficulty, including workshops, resource development, and small group discussions.
  • Assist the Director of Academic Advising with maintaining, updating, and disseminating resources that facilitate students' awareness and understand of their academic standing and progress.
  • Serve as a member of an integrated team dedicated to improving student retention and timely graduation.
  • Conduct group advising information sessions with pre-nursing majors.
  • Represent the Student Success Center at open houses, admissions events, and other University functions. 

Nonessential Duties

  • Other duties as necessary to meet University needs.


Experience, Knowledge and Skills Required

  • Strong knowledge of Queens general degree requirements and the BSN program admission standards, or ability to quickly learn and communicate new information.
  • Strong interpersonal skills, including the ability to establish rapport with students, faculty and staff.
  • Excellent verbal and written communication skills.
  • Must be able to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands.
  • Computer proficiency, particularly in MS Word, Outlook, PowerPoint, Excel.  Experience with Jenzabar software preferable.
  • Ability to work independently and as a member of a team.
  • Proven ability to quickly learn and apply new information.
  • Bachelor's degree, or equivalent combination of education and experience.

Physical Requirements
 (with or without reasonable accommodation)

  • Visual Abilities:  Read reports, create presentations and use a computer system.
  • Hearing:   Hear well enough to communicate with co-workers, vendors, and students.
  • Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems.
  • Mobility:  Open files and operate office machines; move between departments and attend meetings across campus.
  • Talking:  Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
  • Lifting, Pulling, Pushing: Exert up to 50 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Additional Information

Work Conditions

  • Work in office environments, involving contact with faculty, staff, students, parents, service providers and vendors.
  • Work has deadlines, interruptions, and may be stressful at times.

Queens University of Charlotte is a private, co-educational, Presbyterian affiliated comprehensive university located in the heart of Charlotte, North Carolina, and is consistently ranked in the top tier of Southern Regional Masters Universities. The university has more than 2,400 undergraduate and graduate students in programs offered by the College of Arts and Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato Jr. School of Education, the Andrew Blair College of Health and the Presbyterian School of Nursing. Additional information about Queens University of Charlotte may be found at

Queens offers medical and dental insurance, same‐gender domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission, Queens‐paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, qualified transportation expense), sick leave and long‐term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free fitness center access.

If this sounds like the right job for you, then use the button below to submit your application.  Be prepared to upload a cover letter, resume or CV, and contact information on three professional references. We look forward to reviewing your application.