Assistant Director, Advancement Communications

  • 1900 Selwyn Ave, Charlotte, NC 28207, USA
  • Full-time

Job Description

Summary: The Assistant Director of Advancement Communications is full-time, benefits-eligible position responsible for planning, creating, and executing marketing and communications to alumni, parents, and friends as a part of Queens University of Charlotte’s strategic plans. Producing content and materials will be a primary focus of this role including significant focus on milestone reunions, the university’s annual giving day #QUnited, and donor proposals for a team of gift officers.

This position reports to the Senior Director of Engagement and Giving and serves as the primary liaison for the entire Advancement division to Marketing and Communications. This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and therefore is not eligible to earn overtime pay or compensatory time off for additional hours worked.

Essential Duties and Responsibilities include:  
•    Works with Director of the Queens Fund, Associate Director of Digital Engagement, and Director of Stewardship, along with colleagues across the university, to plan, create, and execute communications to alumni, parents, volunteers and friends;
•    Serves as primary liaison with Marketing and Communications while advocating for Advancement’s role with university-wide communication projects;
•    Assesses opportunities and maximizes impact with engagement and giving as a part of the university’s Strategic Framework;
•    Leads production of donor proposals supporting solicitation work carried out by a team of gift officers managed by the Associate Vice President for Development;
•    Designs, writes, and edits digital newsletters, website and social media content, and other communications with a focus on storytelling to alumni, parents, volunteers and friends;
•    Evaluates data provided by Slate suite colleagues and the prospect researcher to evaluate the impact of communications and identify opportunities for engagement and giving;
•    Manages independent contractors and vendor relationships, including designers, copywriters, and GiveCampus, the platform that facilitates #QUnited;

Secondary Duties and Responsibilities: Other duties and special projects may be assigned to meet department and/or university goals.


Experience, Knowledge, Abilities, and Skills Required
•    Ability to be an effective individual storyteller and leader to help others to do so is a must.
•    Creative problem solver and strategic thinker;
•    Successful track record of developing and implementing marketing and communications that increase donor participation and dollars;
•    Exceptionally strong communication skills (verbal, written, interpersonal, presentation) and ability to quickly establish and maintain strong rapport with colleagues;
•    Previous work in higher education and experience with Slate or another CRM software are a plus. 
•    Demonstrated organization and planning skills; 
•    Must be able to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands;
•    Proven ability in taking initiative and works well under pressure;
•    A high level of personal integrity and professionalism and a proven ability to maintain confidentiality at all times;
•    Strong reasoning skills and the ability to define problems, collect data, establish facts and draw valid conclusions to resolve problems;
•    Ability to actively listen and provide exceptional customer service;
•    Ability to work both independently and collaboratively;
•    Proficiency with Microsoft Word, Excel, Outlook and Slate, or similar CRM software.
•    Bachelor’s Degree with 2+ years of experience in related field, or equivalent combination of education and experience.

Application Process
Does this sound like a good fit? Click on the green “I’m interested” button and submit:
1.    A cover letter addressing the position qualifications and experience
2.    Current résumé or CV
3.    Salary requirements
4.    Contact information for three professional references.

Applications received by June 24, 2022, will receive first consideration. Queens will continue to accept applications until the position is filled.

Additional Information

About Queens University of Charlotte

Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger. Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.


Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, defined contribution (matching) and supplemental 403(b) retirement plans, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance. 

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens' job search/selection process should contact the Director of Human Resources at 704.337.2222.

Physical Requirements (with or without reasonable accommodation) require ability to

•    Remain in a stationary position, most of the time.
•    Exchange accurate information with co-workers, frequently.
•    Read reports, create presentations, use a computer system, most of the time 
•    Communicate with co-workers, most of the time. 
•    Write, type, and use the computer, telephone, copier, and other office equipment systems, most of the time. 
•    Move about inside the workspace to access resources and office equipment, and attend meetings across campus, regularly. 
•    Exert moderate force to move objects, occasionally. 
•    Think critically, concentrate on the task at hand, and respond quickly to changes in conditions, most of the time.

Work Conditions 

•    Must be able to work in office environment having contact with students, faculty, staff, parents, donors, service providers and vendors on any given day. 
•    Work has deadlines, multiple interruptions, high volume and can be stressful. 

Nothing in this job description restricts the university’s right to assign or reassign duties and responsibilities to this job at any time; this description reflects the university’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; this job description is subject to change at any time