Media Services Assistant

  • Charlotte, NC
  • Part-time

Job Description

The Media Services Assistant works with the Media Services Team in the Conference and Event Services Department to provide audio and video support services for the University. This part-time, 20 hours per week position requires regular evening and weekend hours to meet the needs of internal and external events.  This position reports to the Director of Conference and Event Services.

Essential Duties and Responsibilities include:

  • Provide audio/visual support for campus events, external facility rentals, and summer camps.
  • Support the use of audio/visual equipment on campus among faculty, staff, and students.
  • Work with internal and external customers to understand event requirements.
  • Recommend and deliver solutions that meet defined needs.
  • Prioritize allocation of time and resources in accordance with defined priorities as communicated by the Media Services Coordinator.
  • Engage and participate in individual discussion, projects, and team meetings.
  • Independently manage assigned tasks.

Nonessential Duties

  • Perform other duties as assigned by the Director of Conference and Event Services.


Experience, Knowledge and Skills Required

  • At least 2 years' experience with audio/visual equipment or media services in a similar setting.
  • Advanced knowledge of audio and video equipment.
  • Ability to troubleshoot moderately complex technology issues.
  • Ability to work flexible hours, including a schedule with night and weekend assignments.
  • Strong customer service orientation and interpersonal skills to work effectively with college students, faculty, staff, and the public.
  • Ability to work independently and as a member of a team.
  • Proven ability to quickly learn and apply new information.
  • Excellent organizational skills.
  • Effective oral and written communication skills. 
  • The ability to handle some moderate lifting, mainly of books and periodicals.
  • Prior experience delivering front line student services in a higher education environment preferred.
  • A Bachelor's degree in Media Technology preferred

Physical Requirements
 (with or without reasonable accommodation)

  • Visual Abilities:  Read reports, create presentations and use a computer system.
  • Hearing:   Hear well enough to communicate with co-workers, vendors, and students.
  • Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems.
  • Mobility:  Open files and operate office machines; move between departments and attend meetings across campus.
  • Talking:  Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
  • Lifting, Pulling, Pushing: Exert up to 50 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Additional Information

Work Conditions

  • Work in office environment, involving contact with faculty, staff, students, parents, service providers and vendors.
  • Work has deadlines, multiple interruptions, high volume and may be stressful at times.
  • Work reguarly occurs outside of typical office hours, requiring  evening and weekend hours.

Queens University of Charlotte is a private, co-educational, Presbyterian affiliated comprehensive university located in the heart of Charlotte, North Carolina, and is consistently ranked in the top tier of Southern Regional Masters Universities. The university has more than 2,400 undergraduate and graduate students in programs offered by the College of Arts and Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato Jr. School of Education, the Andrew Blair College of Health and the Presbyterian School of Nursing. Additional information about Queens University of Charlotte may be found at

If this sounds like the right job for you, then use the button below to submit your application.  Be prepared to upload a cover letter, resume or CV, and contact information on three professional references. We look forward to reviewing your application.