The Program Coordinator coordinates activities of the Executive Leadership Institute, within the McColl School of Business at Queens University of Charlotte. This full-time position reports to the Director of the Executive Leadership Institute.

Essential Duties and Responsbilities include:

Professional Development Center

• Coordinate certificate programs such as CFP, including recruiting participants, developing and executing marketing strategy for each, coach and supervise certificate program adjunct faculty.
• Research and propose new certificate programs and other enrollment offerings.
• Manage the Food For Thought series, including locating and securing venues, seeking sponsorship, and managing the registration and sign-in process.
• Develop programming directed toward alumni, designed to re-engage them and generate revenue.

Marketing and General ELI Support

• Participate in ELI planning and assessment as partner to Director in managing and growing ELI.
• Assist Director in developing marketing and business development strategy and materials.
• Research ELI prospect companies, industries and competition to support program development.
• Participate in client calls and on-going client relationship activities.
• Manage certifications to provide continuing education credit for CPAs, MDs, and other professionals.

Event management

• Mingle with clients and get to know them---be one of the faces of the McColl School. Be an integral part of the personalized approach to executive education we offer.
• Manage all program logistics. Serve as part of the ELI Program Team, consulting with faculty and Academic Director to identify needs and make arrangements to meet those requirements in such a way as to enhance the program and support the learning objectives. This may include planning celebration dinners and special events, securing equipment, managing locations and being on-site during the event to handle issues as they arise.
• Research and propose appropriate certificate, gift and recognition items for participants.
• Be on-site during all programs from one hour prior to program start to program conclusion to insure the program runs smoothly.

Academic  Support

• Prepare all class materials. This may include managing work-study students.
• Manage sharepoint site to post materials for participants.
• Tabulate and analyze program evaluations and maintain records on client satisfaction and achievement of outcomes.
• Communicate with participants as needed prior to and after class on assignments, materials, dates, class locations, etc.
• Support faculty needs in delivering a strong program.

Financial

• Manage all bookkeeping processes and budget. Insure that all clients are invoiced properly and that payments are deposited promptly and correctly. Review all expenses for adherence to budget and timely payment. Maintain accurate and comprehensive records of proposals, contracts, invoices, payments etc.
• Insure that we adhere to all university fiscal requirements.
• Prepare and analyze budget reports to keep Director, Dean and others abreast of ELI financial status. Track program expenses to budget and support the Director and academic director in insuring that we stay within budget.

Non-essential duties:

• Perform other duties as assigned to meet department and school goals.

Experience, Knowledge and Skills Required

• Excellent oral and written communication, problem-solving and organizational skills.
• Ability to work individually as well as in a team environment.
• Ability establish rapport with a wide spectrum of people.
• Ability to plan and organize events.
• Ability to interact with community members and local organizations.
• Flexibility to work evenings and weekend hours as necessary.
• Proficiency using Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Experience with desktop publishing and SharePoint based intranet sites.
• Experience with Quickbooks and the ability to manage budget and prepare financial reports.
• Ability to follow-up and follow-through to ensure completion of goals and objectives.
• Ability to work both independently and collaboratively towards team objectives.
• Ability to balance multiple priorities in a dynamic work environment.
• Bachelor’s degree, preferably in business or public relations or the equivalent in experience and education.

Physical Requirements (with or without reasonable accommodation)

• Visual Abilities:  Read reports, create presentations and use a computer system.
• Hearing:   Hear well enough to communicate with co-workers, vendors, and students.
• Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems.
• Mobility:  Open files and operate office machines; move between departments and attend meetings across campus.
• Talking:  Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
• Lifting, Pulling, Pushing: Exert up to 50 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

• Work in office environment, involving contact with faculty, staff, graduate students, executives, donors, service providers and vendors.
• Work has deadlines, multiple interruptions, high volume and may be stressful at times.
• Work will require some weekend and evening hours.

Please note: This job description does not constitute an exhaustive list of duties and management reserves the right to revise this job description at any time.

Queens University of Charlotte is a private, co-educational, Presbyterian affiliated comprehensive university located in the heart of Charlotte, North Carolina, and is consistently ranked in the top tier of Southern Regional Masters Universities. The university has more than 2,400 undergraduate and graduate students in programs offered by the College of Arts and Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato Jr. School of Education, the Andrew Blair College of Health and the Presbyterian School of Nursing. Additional information about Queens University of Charlotte may be found at www.queens.edu/Queens-Overview.

Queens offers medical (PPO or a high deductible option with Health Savings Account) and dental insurance, domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, paid holidays, tuition remission, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, qualified transportation expense), long-term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, and employee assistance program (EAP).

If this sounds like the right job for you, then use the button below to submit your application.  Be prepared to upload a cover letter, resume or CV, and contact information on three professional references. We look forward to reviewing your application.