Summary

The marketing traffic manager is responsible for effectively and efficiently managing creative project work flow from inception to completion. S/he will oversee and manage project plans to support multi-channel initiatives for print and digital, ensuring proactive internal communication, attention to deadlines, copy-editing and consistency across all projects.

Essential Duties and Responsibilities include:

Primary Duties

• Work with creative services team to assign and prioritize jobs; forecast, plan and assign internal and external resources for all potential and active projects 
• Oversee full spectrum of the creative services project management cycle:
• Upon initiation, manage the timeline of all print and digital design requests from MCR teammates, academic units and institutional departments 
  
• Gather assets and administer the department’s electronic job-log system  
  
• Start design jobs using Basecamp project management software and assign key milestones 
  
• Establish production schedules; follow up to ensure jobs stay on track and within budget
  
• Facilitate revision process; route copy, concepts and printer proofs for internal approval signatures and signoff  
  
• Manage project status in master spreadsheet 
  
• Work with vendors and campus clients on quotes and pricing; assist vendors with electronic billing system 
  
• Proof and edit copy using AP Style 
  
• Traffic ads to media 
  
• Serve as initial point of contact for singular creative services job requests 
  
• Lead bi-weekly creative services status meetings; proactively communicate project status and scheduling 
  
• Provide light account management for University events which require marketing support 
  
• Spearhead functionality and serve as campus liaison for Portfolio digital asset management system
  
• Lead vendor relationships; adhere to printer RFP with preferred vendors by quoting and ensuring university purchasing procedures are followed 
  
• Deliver design jobs to printer, media or other recipient 
  
• Provide job reports when necessary using master spreadsheet data 
  

Secondary Duties:

• Manage Queens magazine distribution list
• Oversee campus banner schedule and creative requests 
• Assist with coordination of photo shoot logistics, which could include securing talent, photographers and location 
  
• Other duties as assigned by the VP and AVP, potentially including the creation of PowerPoint presentations 
  
• Provide other marketing project support as needed

Experience, Knowledge, and Skills Required:

• Three to five years marketing production or project management experience required; relevant experience in a project management role at an ad agency, printing company or marketing department preferred  
  
• Ability to successfully multi-task many projects of various sizes simultaneously; set appropriate priorities under pressure
  
• Confidence and comfort working with multiple departments, personalities and/or outside vendors or freelancers in order to complete projects on time and within scope
  
• Solid knowledge of the project management lifecycle, including experience leading all phases (initiation, planning, execution, closure, evaluation)
  
• Loves to meet challenging deadlines
  
• Adaptability and flexibility in dealing with changing work assignments
  
• Excellent interpersonal, communication (both oral and written) and customer service skills that translate to all levels of management
  
• Strong follow-up and follow-through skills with proven ability to deliver projects on time
  
• High level of initiative, resourcefulness and the ability to work independently
  
• Take personal ownership while going beyond assigned tasks to make a project better
  
• Strong knowledge and demonstrated experience using all Microsoft Office products 
  
• Knowledge or ability to learn design applications such as Adobe InDesign, Photoshop and Illustrator
  
• Knowledge or ability to learn Basecamp project management software from 37-Signals (knowledge of comparable studio-management software helpful)
  
• Strong problem solving skills and ability to consistently develop creative solutions
  
• Outgoing personality and the ability to build and maintain positive working relationships
  
• Proven ability to constructively challenge co-workers, clients and vendors to achieve stated objectives
  
• Experience working with vendors and clients to negotiate optimal pricing for the university
  
• Bachelor’s degree (or equivalent combination of education and experience) in related field is preferable 
  

Physical Requirements (with or without reasonable accommodation)

• Visual Abilities: Read reports, create presentations and use a computer system.
• Hearing: Hear well enough to communicate with co-workers, vendors, and students.
• Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems.
• Mobility: Open files and operate office machines; move between departments and attend meetings across campus.
• Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
• Lifting, Pulling, Pushing: Exert up to 50 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Conditions

• Work in office environment, involving contact with faculty, staff, students, parents, service providers and vendors.
• Must be willing to work a flexible schedule to meet the needs of the position
• Work has deadlines, multiple interruptions and may be stressful at times. 

ABOUT QUEENS

Queens University of Charlotte is a student-centered, comprehensive, private university affiliated with the Presbyterian Church (U.S.A.). With a foundation in the liberal arts and a commitment to excellence in education, the university serves the needs of a diverse co-educational student body of 2,200 with a variety of undergraduate and graduate programs. Queens offers students learning experiences through the College of Arts & Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato, Jr. School of Education, the Presbyterian School of Nursing and the Andrew Blair College of Health and the Hayworth School of Graduate and Continuing Studies. In all of its programs, Queens emphasizes active and collaborative learning, meaningful student-teacher relationships, a creative synthesis of the liberal arts with the world of work, and the value and necessity of lifelong learning. Additional information about Queens University of Charlotte may be found at www.queens.edu Queens University of Charlotte values campus diversity and demonstrates this in campus initiatives; we particularly encourage members of historically under-represented groups to apply.

Benefits

Queens offers medical, vision and dental insurance, domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission, pet insurance, critical illness insurance, pre-paid legal plan, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, health savings account), sick leave and long-term disability leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free Levine Center for Wellness & Recreation access.

Queens is an equal opportunity employer, completely and firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sexual orientation, sexual identify, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources 704-337-2297.

If this sounds like the right temporary job for you, then use the button below to submit your application. Be prepared to upload a cover letter, resume or CV, and contact information on three professional references. We look forward to reviewing your submission.