Summary: The position is responsible for providing administrative support within the office of Executive Education (Executive Leadership Institute and Executive MBA). This is a part-time, (20 hours per week), temporary position reporting to Executive Director of Executive Education.

Essential Duties and Responsibilities:

• Manage office and provide high quality, timely administrative support for Executive MBA program and Executive Leadership Institute. 
• Create and assemble nametags, tent cards, binders, signage, and print materials for all programs and events.
• Support program logistics; AV requests, parking requests, and room reservations.
• Invoice processing and tracking.
•  Process purchase orders, credit card statements, and budget transfers.
• Receive, track, and deposit program payments and issue receipts.
• Order and inventory office supplies, snacks, beverages, and project materials. 
• Ensure discretion of highly confidential information.
• Answer phones, sort mail, and respond to routine inquiries and correspondence.
• Assist with exam proctoring, scoring, and program certificates.
• Program evaluation tabulation and reporting.
• Schedule meetings on and off campus.
• Assist with program open houses and community programs (Food for Thought).

Non-Essential Duties:

• Other duties and special projects may be assigned to meet university needs.

Experience, Knowledge and Skills Required:

• Proven attention to detail, accuracy, and timeliness.
• Mastery of the Microsoft Office suite (Word, Outlook, PowerPoint, Excel). 
• QuickBooks experience.
• At least two (2) years administrative support experience.
• General to advanced computer skills and ability to quickly learn and utilize new software programs.
• Excellent interpersonal and client service skills and experience interacting with multiple constituencies (faculty, staff, students, and clients).
• Strong written and verbal communication skills.
• Excellent organization and follow-up skills.
• Ability to multitask in a fast-paced environment, appropriately prioritize projects, and meet given deadlines.
• Ability to work independently and as a member of a team.
• Ability to safeguard sensitive and confidential information.
• Budget management experience preferred. 

Physical Requirements (with or without reasonable accommodation)

• Visual Abilities: Read reports, create presentations and use a computer system.
• Hearing: Hear well enough to communicate with co-workers, vendors, and students.
• Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems.
• Mobility: Open files and operate office machines; move between departments and attend meetings across campus.
• Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
• Lifting, Pulling, Pushing: Exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Conditions

• Works in office environment, involving contact with faculty, staff, students, parents, service providers and vendors.
• Work has deadlines, multiple interruptions, and may be stressful at times.
• Work may require occasional evening hours; mostly related to high volume events.

Disclaimer:

The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the position. 

Queens values campus diversity and demonstrates this in campus initiatives; we particularly encourage members of historically under-represented groups to apply. Only candidates who best match requirements of job will be contacted. The position will be removed from the website once an offer is extended and accepted, or when a sufficient candidate pool is identified. Due to limited staff resources, phone calls cannot be accepted or returned.

As we pursue our mission to provide educational experiences that transform students’ lives and foster personal and professional success, Queens University of Charlotte is completely and firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sexual orientation, sexual identify, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources (704-337-2297).

About Queens

Queens University of Charlotte is a private, co-educational, Presbyterian-affiliated comprehensive university located in the heart of Charlotte, North Carolina, and is consistently ranked in the top tier of Southern Regional Masters Universities. The university has over 2,250 undergraduate and graduate students in programs offered by the College of Arts and Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato Jr. School of Education, the Andrew Blair College of Health and the Presbyterian School of Nursing and Hayworth School of Graduate and Continuing Studies. Additional information about may be found at http://www.queens.edu.