Summary:

This full-time position provides administrative support to the Internship & Career Programs office. The coordinator functions as a front-line point of contact and provides support for Internship & Career Programs operations. 

Essential Duties and Responsibilities:

• Greet and assist students, employers, alumni and other visitors. Make appropriate referrals and schedule appointments.
• Enter data, create reports and manage databases.
• Provide administrative support to internship program.
• Oversee logistics for events and programs.
• Manage office’s job board and related duties.
• Train and delegate tasks to student workers.  
• Manage payments and invoices.
• Support social media and other marketing efforts.

Non-Essential Duties:

• Other duties and special projects may be assigned to meet university needs.

Experience, Knowledge and Skills Required:

• Prior experience delivering front line student services in a higher education environment preferred.
• Strong interpersonal skills, including the ability to establish rapport with students, alumni, faculty, staff and employers.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Must be able to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands.
• Computer proficiency, particularly in MS Word, Outlook, PowerPoint, Excel. Experience with Jenzabar software, Google Docs, Formstack, university job board and other cloud data tools preferred.
• Experience with social media platforms and online survey tools.
• Ability to work independently and as a member of a team.
• Proven ability to quickly learn and apply new information.
• Bachelor's degree, or equivalent combination of education and experience.

Physical Requirements (with or without reasonable accommodation)

• Visual Abilities: Read reports, create presentations and use a computer system.
• Hearing: Hear well enough to communicate with co-workers, vendors, and students.
• Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems.
• Mobility: Open files and operate office machines; move between departments and attend meetings across campus.
• Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
• Lifting, Pulling, Pushing: Exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Conditions

• Works in office environment, involving contact with faculty, staff, students, parents, service providers and vendors.
• Work has deadlines, multiple interruptions, and may be stressful at times.

Disclaimer:

The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the position. 

Queens values campus diversity and demonstrates this in campus initiatives; we particularly encourage members of historically under-represented groups to apply. Only candidates who best match requirements of job will be contacted. The position will be removed from the website once an offer is extended and accepted, or when a sufficient candidate pool is identified. Due to limited staff resources, phone calls cannot be accepted or returned.

As we pursue our mission to provide educational experiences that transform students’ lives and foster personal and professional success, Queens University of Charlotte is completely and firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sexual orientation, sexual identify, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources (704-337-2297).

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical (PPO options and high deductible plan) dental insurance, vision, domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), wellness programs. In addition, employees may choose voluntary benefits such as pet insurance, critical care insurance and legal assistance.

About Queens

Queens University of Charlotte is a private, co-educational, Presbyterian-affiliated comprehensive university located in the heart of Charlotte, North Carolina, and is consistently ranked in the top tier of Southern Regional Masters Universities. The university has over 2,250 undergraduate and graduate students in programs offered by the College of Arts and Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato Jr. School of Education, the Andrew Blair College of Health and the Presbyterian School of Nursing and Hayworth School of Graduate and Continuing Studies. Additional information about may be found at http://www.queens.edu.

If this sounds like the right job for you, then use the button below to submit your application. Be prepared to upload a cover letter, resume or CV, and contact information on three professional references. We look forward to reviewing your submission.