Summary: Under the supervision of the Director of Residence Life, the Assistant Director of Residence Life is a full time, 12 month, live-in position that includes a University meal plan, furnished apartment with utilities, competitive salary, and benefits.

Essential Duties and Responsibilities include the following:  

• Direct oversight of one functional area: 
• Student staff selection and training
• Residential student housing assignments
• Residence education 
• Direct supervision of eight to 12 Resident Assistants within the residential communities encompassing approximately 850 residents. 
• Adjudicates student judicial cases that originate in the residence halls in accordance with the Queens Honor Code. 
•  Makes every effort to create an environment in campus housing which contributes to the total learning and development of students. 
• Assists the Resident Assistants in creating a community atmosphere in campus housing. 
• Serves as part of a weekly on-call rotation with other professional staff members. 
• Provides support for academic initiatives and living/learning programs offered by Residence Life. 
• Maintains a strong presence in campus housing by interacting and building relationships with residents, custodial supervisors, custodial staff, and student staff. 
• Mediates roommate conflicts and makes appropriate assignment recommendations. 

Non-Essential Duties:

• Special projects and other duties may be assigned as needed.

Experience, Knowledge and Skills Required:

• A Master’s degree in Higher Education Administration, Student Personnel, Counseling or related field and full time or graduate residence life experience, or equivalent in education in experience
• Dedication to working with a team and creating results
• Jenzabar platform knowledge, assignment, living/learning programs, and teaching experience, in addition to an exhibited commitment to student development and academic collaboration are highly preferred
• Management background with student staff supervisory experience preferred
• Exhibits a balance between customer service and student development
• Ability to interact with a diverse population and maintain a positive attitude in time of crisis
• Exceptionally strong communication skills (verbal, written, interpersonal, presentation) and ability to quickly establish and maintain strong rapport with a diverse student body as well as throughout the university and external community
• Demonstrated commitment to student learning and development and experience developing and implementing innovative programming in support of same
• Strong leadership skills and proven track record of consistently modeling positive behavior at all times
• Ability to maintain confidential information in a professional manner
• Demonstrated organization and planning skills; strong follow-up and follow-through skills to ensure completion of goals and objectives
• Must be able to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands.
• Flexibility to regularly work evenings and weekends to achieve objectives of the position

Physical Requirements (with or without reasonable accommodation):

• Eye-Hand Coordination: Requires hand-eye coordination and manual dexterity sufficient to operate a computer keyboard, copier, calculator and other office equipment.
• Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
• Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
• Average Hearing: Able to hear average or normal conversations and receive ordinary information.
• Average Visual Abilities: Average, ordinary, visual acuity necessary including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Physical Strength: Will regularly be required to sit, use hands to finger, handle or feel objects, tools and controls reach with hands and arms. Must be able to stand, walk, stoop, kneel, or crouch. Must regularly lift and/or move up to 20 pounds, and occasionally lift and/or move up to 30 pounds.  

• Work in office environment involving contact with faculty, staff, students, executives, donors, parents, service providers and vendors.
• Work has deadlines, multiple interruptions, high volume and may be stressful at times.
• Work may require evening and weekend hours.

Disclaimer:

The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the position. 

ABOUT QUEENS

Queens University of Charlotte is a student-centered, comprehensive, private university affiliated with the Presbyterian Church (U.S.A.). With a foundation in the liberal arts and a commitment to excellence in education, the university serves the needs of a diverse co-educational student body of 2,200 with a variety of undergraduate and graduate programs. Queens offers students learning experiences through the College of Arts & Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato, Jr. School of Education, the Presbyterian School of Nursing and the Andrew Blair College of Health and the Hayworth School of Graduate and Continuing Studies. In all of its programs, Queens emphasizes active and collaborative learning, meaningful student-teacher relationships, a creative synthesis of the liberal arts with the world of work, and the value and necessity of lifelong learning. Additional information about Queens University of Charlotte may be found at www.queens.edu Queens University of Charlotte values campus diversity and demonstrates this in campus initiatives; we particularly encourage members of historically under-represented groups to apply.

Benefits

Queens offers medical, vision and dental insurance, domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission, pet insurance, critical illness insurance, pre-paid legal plan, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, health savings account), sick leave and long-term disability leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free Levine Center for Wellness & Recreation access.

Queens is an equal opportunity employer, completely and firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sexual orientation, sexual identify, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources 704-337-2297.

If this sounds like the right job for you, then use the button below to submit your application. Be prepared to upload a cover letter, resume or CV, and contact information on three professional references. We look forward to reviewing your submission.