Summary

The Academic Advisor is the professional advisor to the adult undergraduate student population of the Hayworth School. This position works closely with the university’s supplemental Advising Office housed within the Center for Student Success including contributing to the planning, implementation, and evaluation of a comprehensive plan for undergraduate advising grounded in best practices. The advisor serves as a crucial link between adult degree students and the support services provided by the university. This is a full time position jointly reporting to the Dean of the Hayworth School.

• Provide supplemental academic advising to a caseload of adult undergraduate
• students on topics, including but not limited to, major exploration, general
• education, academic requirements, campus resources and institutional policies
• and procedures when needed. ·
• • Work closely with the Advising Office and the rest of the Center for Student
• Success staff and partners across campus to improve student retention and
• success.
• • As needed, develop advising materials and presentations to support individual
• and group student sessions.
• • Serve as a resource for faculty advisors regarding adult undergraduate student
• needs.
• • Coordinate communication to at-risk students regarding academic early warning,
• midterm warning and academic probation and create and monitor a Student
• Success Plan.
• • Appropriately handle, track and store sensitive & confidential materials according
• to established guidelines by understanding the institution's interpretation of
• FERPA rules for the release of student information to faculty, family members,
• students, etc.
• Identify the characteristics of Queens' adult undergraduate students, their unique barriers and trends in student progression.
• Participate in the presentation and ongoing development and evaluation of new student orientations focusing on how they meet the needs of adult undergraduates.
• Stay apprised of changing institutional policies and procedures including admissions requirements, new programs, course changes, deadlines, important dates, costs, updates in university-wide initiatives, and transfer requirements.
• Engage in professional development activities, including but not limited to, memberships in professional organizations, professional development through department and university activities and workshops.

• Other duties as necessary to meet University needs.

Experience, Knowledge and Skills Required

• Minimum of two (2) years of experience in academic advising in a university setting. Experience working with adult students preferable.
• Commitment to student development and passion for working with diverse undergraduate populations.
• Ability to quickly learn and communicate new information.
• Strong interpersonal skills, including the ability to establish rapport with students, faculty and staff.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands.
• Computer proficiency, particularly in MS Word, Outlook, PowerPoint, Excel. Experience with Jenzabar software preferable.
• Ability to work independently and as a member of a team.
• Proven ability to quickly learn and apply new information.
• Master's degree, or equivalent combination of education and experience.

Physical Requirements (with or without reasonable accommodation)

• Visual Abilities: Read reports, create presentations and use a computer system – 75-100% of the time

• Hearing: Hear well enough to communicate with co-workers, vendors and students – 75-100% of the time

• Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems – 75-100% of the time

• Mobility: Open files and operate office machines; move between departments and attend meetings across campus – 75-100% of the time

• Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly – 75-100% of the time

• Lifting, Pulling, Pushing: Exert up to 30 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects – 50-74% of the time

• Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions – 75-100% of the time

Work Conditions

• Work in office environment, involving contact with faculty, staff, students, parents, service providers and vendors.
• Work has deadlines, multiple interruptions and may be stressful at times.

Disclaimer:

The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the position. 

ABOUT QUEENS

Queens University of Charlotte is a student-centered, comprehensive, private university affiliated with the Presbyterian Church (U.S.A.). With a foundation in the liberal arts and a commitment to excellence in education, the university serves the needs of a diverse co-educational student body of 2,200 with a variety of undergraduate and graduate programs. Queens offers students learning experiences through the College of Arts & Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato, Jr. School of Education, the Presbyterian School of Nursing and the Andrew Blair College of Health and the Hayworth School of Graduate and Continuing Studies. In all of its programs, Queens emphasizes active and collaborative learning, meaningful student-teacher relationships, a creative synthesis of the liberal arts with the world of work, and the value and necessity of lifelong learning. Additional information about Queens University of Charlotte may be found at http://www.queens.edu/Documents/HR/About-Queens.pdf

 Queens University of Charlotte values campus diversity and demonstrates this in campus initiatives; we particularly encourage members of historically under-represented groups to apply. Queens is an equal opportunity employer, completely and firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sexual orientation, sexual identify, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources 704-337-2297.

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical (PPO options and high deductible plan) dental insurance, vision, domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), wellness programs. In addition, employees may choose voluntary benefits such as pet insurance, critical care insurance and legal assistance.

If this sounds like the right job for you, then use the button below to submit your application. Be prepared to upload a cover letter, resume or CV, and contact information on three professional references. We look forward to reviewing your submission.