www.Queens.edu

SUMMARY: The Admissions Communication Coordinator is responsible for managing a communication funnel for prospective students through content creation and multi-channel marketing, including social media, email and print. As the voice of the Traditional Undergraduate Admissions Department, this position plays a critical role in the communication flow that leads to the enrollment of a high quality and diverse entering class.

The successful candidate is creative yet analytically driven, knowledgeable in both marketing and admissions, and understands the importance marketing plays in undergraduate recruitment. This position will be a part of the Undergraduate Admissions team and will report to the Director of Communication in the Marketing and Communication Department.

Duties & Responsibilities
• Execute comprehensive email marketing plan for prospective students (and their parents) at every stage of the recruitment process
• Re-evaluate social media strategy and manage Traditional Undergraduate Admissions’ social networking presence
• Recruit, select and train students who will manage the Traditional Undergraduate Admissions’ Tumblr page and Social Toaster efforts
• Serve as a Traditional Undergraduate Admissions representative with others on campus regarding communication with prospective students, such as deans and the Advancement Department
• Assist with the development and implementation of multimedia recruitment tools
• Build and manage database reports used to drive communication efforts
• Review and analyze analytics to determine impact of messaging
• Regularly update info session presentation shown daily to prospective students
• Manage inventory of print materials; work with the Marketing and Communication Department to order more as needed
• Manage presence on third-party sites
• Oversee creation and dissemination of the high school counselor newsletter
• Work with mailhouse to manage weekly print mailings
• Assist with accurate data entry as needed

• A Bachelor’s degree or equivalent combination of education and experience, and 3-5 years of experience, preferably in marketing, communication or a related field Experience working in higher education a plus
• Tech-savvy, including database structure knowledge
• Basic HTML skills
• Basic photo-editing skills
• Excellent writing skills
• Effective time management
• Attention to detail
• A positive team player with a “can do” attitude demonstrated through a willingness and desire to go above and beyond to ensure great results
• Proactive approach to project updates; strong follow-up and follow-through skills
• Knowledge of Slate software preferred but not required

Physical Requirements (with or without reasonable accommodation)
• Visual Abilities: Read reports, create presentations and use a computer system – 75-100% of the time
• Hearing: Hear well enough to communicate with co-workers, vendors and students – 75-100% of the time.
• Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems – 75-100% of the time.
• Mobility: Open files and operate office machines; move between departments and attend meetings across campus – 75-100% of the time.
• Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly – 75-100% of the time.
• Lifting, Pulling, Pushing: Exert up to 30 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects – 50-74% of the time.
• Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions – 75-100% of the time.

Work Conditions

• Work in office environment , involving contact with faculty, staff, students, parents, service providers and vendors.
• Work has deadlines, multiple interruptions, high volume and may be stressful at times. 

Disclaimer:

The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the position. 

Queens values campus diversity and demonstrates this in campus initiatives; we particularly encourage members of historically under-represented groups to apply. Only candidates who best match requirements of job will be contacted. The position will be removed from the website once an offer is extended and accepted, or when a sufficient candidate pool is identified. Due to limited staff resources, phone calls cannot be accepted or returned.

As we pursue our mission to provide educational experiences that transform students’ lives and foster personal and professional success, Queens University of Charlotte is completely and firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sexual orientation, sexual identify, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources (704-337-2297).

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical (PPO options and high deductible plan) dental insurance, vision, domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), wellness programs. In addition, employees may choose voluntary benefits such as pet insurance, critical care insurance and legal assistance.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other university-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources 704-337-2297.

About Queens

Queens University of Charlotte is a private, co-educational, Presbyterian-affiliated comprehensive university located in the heart of Charlotte, North Carolina, and is consistently ranked in the top tier of Southern Regional Masters Universities. The university has over 2,250 undergraduate and graduate students in programs offered by the College of Arts and Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato Jr. School of Education, the Andrew Blair College of Health and the Presbyterian School of Nursing and Hayworth School of Graduate and Continuing Studies. Additional information about may be found at http://www.queens.edu.