Technical Client Account Manager

  • Full-time

Company Description

We work for a local technology solution provider and IT outsourcing company. The Company provides IT and Process Outsourcing services to clients in the New England area primarily focusing in the financial services industry. They are currently seeking an IT Client Account Manager for a full time, W-2 salary role plus commissions as well as benefits and 401k, salary will commensurate with experience. Candidates MUST have had a strong hands-on technical background as well as exceptional client relations and business development skills experience.  Offices are located in Norwood, MA.  All candidate must perform an in-person interview - NO EXCEPTIONS.  No C2C or Third Party.

Job Description

My client is looking for someone to step into the role of Project/Account Manager for a $10MM client of theirs located in Boston. The successful candidate will be able to not only manage their current book of business, but to grow it by using their past experiences and leveraging both new and old relationships from within. The ability to bring on new clients would be a great bonus as well, but the main focus of this role in the beginning is to work with their current client PM’s and both manage, and maximize revenues with this one client.

Qualifications

  • 10+ years of prior IT Project Management as well as Client Account Management experience.
  • IT account management, engagement delivery, account governance, application development, budget management
  • 8+ years of experience interacting with C-level executives and decision makers preferably in an IT/Banking environment.
  • Planning and working flexibly to a deadline
  • Track and measure metrics and measures with the ability to forecast revenue and close business.
  • Work with the client and both onshore/offshore team leads to effectively create and manage the SOW process.
  • Create, manage, and maintain budgets on all projects and assist the client in properly assessing staffing needs both on and offshore
  • At a minimum prior exposure and understanding of the following technologies: Java, J2EE Oracle, PL/SQL, .NET, (Cloud technologies would be a particular bonus)
  • Minimum of a Bachelor’s Degree in IT or similarly related field
  • Ability to pass an extensive background check including criminal and credit
  • Excellent verbal and written communication skills both in person and on the telephone
Additional/Bonus Skills:
  • 6+ years’ past experience in full life-cycle development
  • Functional knowledge of three tier architecture
  • Strong understanding of IT functions in the financial services industry

Additional Information

  • US Citizens and Permanent Residents only!
  • No THIRD PARTY Candidates
  • No C2C, this is a permanent salaried position.
  • All candidates must past an EVerify and provide all documents client request to perform the verification.
  • Salary plus commission.

If you fit this description, please forward or upload a copy of your resume and state your salary requirements.