Director of Manufacturing Operations
- Alameda, CA
My client is a San Francisco Bay Area based specialty coffee roaster and retailer founded in 1966 in Berkeley, CA. The company is known for its early introduction of darker roasted Arabica coffee such as French roast and grades appropriate for espresso drinks, to Bay Area and US coffee retailing, for both freshly roasted beans and in-store brewed coffee.
My client’s operated 200 retail locations within the US as of the first quarter of 2010. Most locations are in California, with further locations in Washington, Oregon, Colorado, Illinois and Massachusetts.
My client has outlets at many transit centers, including several airport locations, such as both major Houston airports, Reno/Tahoe, Kennedy Airport in New York City, Philadelphia International Airport, and all three major airports in the San Francisco Bay Area. A number of franchised company kiosks opened in Bart stations around the Bay Area in early 2008.
My client was one of the first coffee bean and brewed coffee retailers to offer specialty grade coffee, and to roast the beans longer, producing liquor that is darker, more bitter, with less of the sour taste of the coffees offered in the US at the time. They are viewed as one of the founding businesses in the gourmet coffee trade. My client is passionate about the freshness of their coffee and the Plant “Roasts to Order” everyday. They intend to maintain the artisan quality of their coffee making throughout their continued expansion. My client is steeped in values and history.
- My client’s artisan roasting facility is LEED Gold certified by the U.S. Green Building Council.
- Amazing landscaping with cocoa beans and coffee chaff. Designed for minimal erosion of airborne dust and sedimentation with extensive use of recycled content.
- The water efficient plantings reduce water needs by 50% with high efficiency irrigation limits water waste.
Priority Engaged Search for:
Director of Manufacturing Operations
Position: Director of Manufacturing Operations
Reporting to the Chief Supply Chain Officer, the Director of Manufacturing Operations is responsible for the overall leadership and operation of my client’s roasting plant and warehouse facility in Alameda, California. Specific areas of responsibility include coffee roasting, packaging, logistics, inventory management, order fulfillment, shipping, quality control, and maintenance operations. This role is accountable for the development and achievement of monthly, annual and long term strategic plans as well as continuous improvement initiatives related to people/team development, safety, quality, cost, working capital, waste, and environmental management. Longer term, the Director may plan and manage the expansion of my client’s manufacturing footprint in the U.S.
- Direct day-to-day operation of unique roast-to-order production and distribution facility
- Manage and mentor Team of plant managers. Direct Reports: Maintenance Manager, Warehouse Manager, two Production Managers, Home delivery Manager, Fulfillment Manager, and Inventory Manager.
- Develop and implement strategies, processes, and organizational capacity building programs to drive maximum quality and safety and to achieve the lowest total delivered costs.
- Prepare and manage departmental budgets, targets, and goals and ensure direct reports have appropriate information and resources needed to be accountable for results.
- Manage, coach and develop team in setting and achieving operating, customer satisfaction and people development goals.
- Inspires people, leads by example, and creates a culture of high performance by providing on-going and actionable performance based feedback. “Hands on” management style.
- Own the Continuous Improvement and change management process. Champion the expanded use of technology, lean principles, and people development to improve supply chain results.
- Proactively lead planning, justification, approval, and execution for investments in new facilities, equipment, systems, organizational designs and layout changes.
- Partner closely with Supply Chain team colleagues, internal and external customers to successfully deliver business initiatives.
- Create and/or enhance strategic relationships with vendors to reduce cost and working capital investment, ensure business continuity, improve quality, and reduce lead times.
- Build effective relationships with all local, state and regional regulating institutions.
Qualifications and Skills:
- Accomplished team leader and coach with history of helping others achieve their potential.
- Comprehensive understanding of key supply chain processes including planning, production, logistics, and quality management.
- Strong analytical skills with solid understanding of financial data, measurements and planning.
- Proven success using metrics, productivity tracking and data collection systems to drive measurable continuous performance improvement.
- Adept at translating detailed information and personal observations into fact-based performance enhancing recommendations and effectively gaining management buy in.
- “Bridge-builder” mentality with ability to partner cross-functionally to achieve desired results.
- Ability to proactively manage multiple priorities in a fast-paced, change-oriented environment.
- Solid interpersonal, verbal and written communication and presentation skills.
- Approachable and skilled at building rapport with a diverse team.
- Loves change and thrilled by exceeding expectations. Efficiency expert.
- Strategic thinker and decision maker (possible expansion requirements)
Education and Experience:
- Bachelor’s degree required; certification in supply chain management preferred.
- Senior management experience in supply chain management functions (multiple areas preferred) with at least 7 years in a manufacturing leadership role with full P&L responsibility.
- CPG products experience required with food and beverage background at a mid-to-large scale manufacturer strongly preferred.
- Experience driving formal Lean/Continuous Improvement programs required.