Front Desk Represenatative

  • Full-time

Company Description

Our client is a leading IT Company that specializes in the distribution of leading-edge IT products in the African market. They are looking for a Front Desk Representative to join their team in Nairobi, Kenya.

Job Description

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Implementing and maintaining procedures/administrative systems
  • Keep updated records and files
  • Monitor office supplies and place orders when necessary
  • Maintain security by following procedures and controlling access
  • Update appointment calendars and schedule meetings/appointments
  • Take up other duties as assigned (travel arrangements, schedules etc.)

Qualifications

  • Proven experience as front desk representative, agent or relevant position
  • Degree or diploma in Front Office Operations
  • Familiarity with office machines (e.g. printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus

Additional Information

Candidates who currently stay in Nairobi are encouraged to apply as interviews will be held in Nairobi.  

Deadline: 17th Mar 2017

We are located on 4th floor, Kipro Centre in Westlands, Nairobi