Director of Institutional Effectiveness

  • Salisbury, NC
  • Full-time

Company Description

Rowan–Cabarrus Community College (RCCC) is a large community college in Rowan County and Cabarrus County, North Carolina, USA. It is one of 58 colleges in the state-supported North Carolina Community College System.
RCCC offers fully accredited associate degree programs in more than 40 areas of study, including arts and sciences, business, information technology, health and public services, engin...eering technologies, and biotechnology. RCCC also offers accredited diploma and certificate programs focused on career training, continuing education and basic skills education.
RCCC provides a foundation and transferable credits for students advancing to four-year colleges and universities and helps adults receive the additional training they need to start or change careers. RCCC provides more than 2,000 course offerings, serving a yearly overall enrollment of more than 22,000 students. In addition, RCCC provides the education and job-training programs needed to meet many of the workforce demands of the North Carolina Research Campus being developed in Kannapolis. RCCC offers day, evening and on-line classes for adults.

Job Description

Direct and coordinate college-wide institutional research and effectiveness efforts and the implementation of planning and assessment process which result in continuous institutional improvement and SACS-COC accreditation. Through knowledge of best practices and in partnership with leadership, define, establish and promote organization-wide metrics that fully leverage existing data sources within the college, the state system, and other external reference points (from AACC, ITC, etc.) against which the college can measure progress and continually pursue institutional excellence. Publish all required research and planning documents, including but not limited to the strategic plan, the QEP, the Fact Book, manuals on accreditation, revisions and updates of institutional policy and procedural manuals, and responses to federal and state agencies. Develops predictive measurements to facilitate appropriate interventions. Act as primary point of contact for accrediting agencies including Southern Association of Colleges and Schools, Commission on Colleges.


Required Education/Experience Skills:

Master’s Degree in Business, Research, Information Technology, Social Sciences or equivalent and 4-6 years of increasingly responsible experience in long-range planning and research or any combination of experience and training that would likely provide the required knowledge and abilities.


Other Knowledge, Skills and Abilities:

Knowledge of: Principles and practices of planning, research and analysis; program and institutional accreditation processes and criteria; sources, uses, and types of planning data applicable to institutions of higher education; priorities, goals, and objectives of the College; educational objective setting and program evaluation; principles, practices, and techniques of strategic and operational planning; institutional policies and procedures; institutional assessment models and processes; and Microsoft Office Suite, including Visio or related Project Management software, SPSS, SAS or other analytical software. Strong written and oral communication skills.


Ability To:

Read, interpret and apply complex rules, regulations, policies and procedures; organize, direct and implement a comprehensive institutional effectiveness and assessment process; strong, effective orally and written communication skills; analyze problems, identify alternative solutions, project consequences of proposed action, and recommend actions in support of goals; gain consensus through discussion and persuasion; create and publish Process Flow Charts; establish and maintain effective working relationships with all areas of the College; monitor and administer a budget; hire and supervise staff, including appraising performance and training employees; ability to life up to fifty-five pounds; be able to pass a local records check/background investigation.

To officially apply, please submit an on-line employment application to:

Additional Information