About SGS:
Make an impact with SGS! With more than 89,000 employees and 2,600 offices and laboratories across the world, SGS is a silent force working hard behind the scenes to deliver quality and integrity to businesses across nine industries. As the world’s leader in providing inspection, verification, testing and certification services, Forbes ranked the SGS Group as one of the world’s top multinationals and one of the world’s most innovative companies. The Dow Jones Sustainability Index has also recognized the SGS Group for its sustainability processes. In Canada, SGS employs over 2,000 team members across 70 locations.
 

Type of employment: Permanent 
Business Line: SGS Minerals- Geochemistry 
Reporting to: Operations Manager 

• Organizes workflow throughout the laboratory ensuring client deadlines are met and the laboratory is operating at peak efficiency
• Defines daily priorities for each of department to achieve client requirements
• Under the direction of the Operations Manager and in conjunction with the department supervisors ensures that the laboratory is staffed appropriately to achieve client and business requirements
• Under the general direction of the Operations Manager allocates staff and resources appropriately within the laboratory to achieve capacity requirements
• With direction from the sales and client services team, develops and monitors the laboratory pipeline to ensure that the laboratory is equipped and capable of meeting clients requirements
• Provides regular feedback to the sales team regarding the laboratories current and projected capacity to assist with proposal development 
• Coordinates regular (weekly/monthly) forecasts of staffing requirements to the Operations Manager 
• Works with department supervisors to set and monitor efficiency expectations for technical staff
• Monitors throughput and performance of each department providing daily feedback to the Operations Manager on issues and areas for improvement
• Informs the client services team of any operational related issues that may impact service delivery to clients
• Solve day-to-day production and process problems.
• Provide weekly/monthly status reports with estimated completion dates to support the client service team.
• Identifies and leads continuous improvement projects in the laboratory relating to improving efficiency
• May be assigned to coordinate special or ad hoc projects as needed.
• This position operates under minimal direction
• Acts with professionalism at all times when representing the business to both clients and fellow employees. 

• A minimum of a high school diploma (or equivalent) is required. 
• A minimum of 3 years’ experience in a geochemical analysis related field (XRF, Party/Umpire, ICP-MS, ICP-OES, Wet-AAS, Fire Assay, Sample Reduction and LECO) would be an asset.
• Strong leadership skills and organization skills.
• Knowledge of good laboratory practices and good management practices.
• Must be able to read, understand and follow work instructions in a safe, accurate and timely manner. 
• Candidates must be proficient in using various types of computer software (Word, Excel. PowerPoint & Outlook).
• Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
• Candidates must demonstrate excellent verbal and written communication skills including grammar and composition.
• Ability to work well with others & independently. 
• Proven time management skills and a strong attention to detail.
• Works well under pressure.
• Extended hours and shift work may be required from time to time.
• Travel to other SGS locations or client location may be required from time to time.
• Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies.

SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.